RapidSOS is the only App developer that actively works with the 9-1-1 community to develop its products and services
We have attended and spoken at every major industry conference (National NENA, National APCO, NASNA Annual Meeting, APCO Emerging Tech Forum, NENA Standards & Best Practices, NENA Critical Issues Forum, NENA Developer Conference as well as countless regional and State conferences).
RapidSOS 9-1-1 Advisory Board
Christy Williams is the 9-1-1 Program Manager for the North Central Texas Council of Governments (NCTCOG),
administrative agency for 9-1-1 in fourteen counties. NCTCOG serves 44 Public-Safety Answering Points in an area surrounding Dallas/Ft.
Worth. Christy has been in the 9-1-1 industry for over twenty years and previously held the positions of Operation/Communications
Specialist and Public Education/Training Coordinator.
Christy currently also serves as the President of NENA, the National Emergency Number Association. She has previously held positions on the Texas NENA Chapter Board as North Coordinator, Secretary/Treasurer and President and has served as President of the 9-1-1 Public Educators of Texas. She chaired the national NENA Public Education Committee for 7 years. Christy was honored with the Laverne Hogan Award in 2011 and currently serves on the national NENA Educational Advisory Board.
Thera Bradshaw is an expert in public policy, administration, strategic business and technology planning,
implementation and operation of 3-1-1 and 9-1-1 public safety communications systems. She is an internationally recognized leader in the
digital cities movement and is well known as the champion for public access through electronic government. Ms. Bradshaw is the Chief
Executive Officer of TKC Consulting Group, LLC, with a practice specializing in development of strategic business plans, implementation
of technology solutions, and building effective public relations/ communications strategies focused on meeting clients business needs
to better serve the public.
Ms. Bradshaw is currently on the e9-1-1 Institute Board of Directors. She is the former Chief Information Officer of the City of Los Angeles, where she oversaw all IT and telecommunications activities and five public safety LMR radio systems. Prior to this appointment, Ms. Bradshaw served as its Manager in charge of Strategic Planning and Regulatory Activities. She is also the previous International President of the Association of Public Safety Officials and National President of the National Emergency Number Association. Ms. Bradshaw has been named one of the top municipal CIO's by Government Technology Magazine.
Ms. Bradshaw’s professional leadership extends to State, National, and International roles serving in appointed and elected position on a variety of boards and committees. She has authored numerous publications, is an in demand public speaker, and has testified before the United States Congress and the Federal Communications Commission. Ms. Bradshaw championed new college programs that were successfully adopted by the Boards of Higher Education in Oregon and California.
Ms. Bradshaw has received numerous honors. She has been named 2010/2011 Woman of the Year by the National Association of Professional Women. She was recently honored by Government Technology as the top technology innovator in America. Thera is recognized as one of the top Executive Women of leadership in Public Safety. Former Washington State Governor Gary Locke recognized Thera for her International leadership improving the quality of life in America.
As Principal at Frequentis, Wolfgang Kampichler is actively contributing to innovation and technical expertise
for future Public Safety communication or technologies in Europe and abroad. In this role he is a recognised expert on NG9-1-1/NG112 and
speaker at industry and customer events addressing topics related to VoIP and emergency services. Recently, he participated with Frequentis
in the first ever NG112 emergency communications interoperability Plugtests in Europe. The event, organised by ETSI and EENA was designed
to trial independently and jointly all components of the 112 communication chain based on NG112 networks.
He is an engineer by profession. Wolfgang started his career as a research assistant at the Department of Computer Science (Vienna University of Technology) and was awarded with the degree of Doctor in technical sciences in 2002. Since then he has acquired international expertise in emergency communications when chairing the planning committee for the NENA Industry Collaboration Event #5 (ICE 5) and co-chairing NENA ICE 6 and represents Frequentis with his profound knowledge in order to support standardisation working groups in public safety and air traffic management. He holds the position as Chair of the EENA Technical Committee and focuses on technical topics ranging from the discussion of standards and deployment of IP-based emergency services to information sharing for safety-critical issues.
Patrick Halley currently serves as the Executive Director of the NG9-1-1 Institute, a non-profit organization
that works with the Congressional NextGen 9-1-1 Caucus to promote deployment of advanced and effective 9-1-1 and Next Generation 9-1-1
services throughout the nation. Previously, Patrick served at the Federal Communications Commission, most recently as Associate Chief
of the Wireline Competition Bureau. He also served as a legal advisor to Chairman Wheeler on multiple topics as well as the Deputy
Director of the FCC’s Technology Transitions Policy Task Force.
Before joining the FCC, Mr. Halley spent over 5 years as the Director of Government Affairs for NENA – The 9-1-1 Association where he was NENA’s main architect of policy and strategy and served as the association’s liaison with Congress, the FCC and other government agencies and organizations on key issues affecting 9-1-1 and emergency communications. He served as the national 9-1-1 representative on the DHS SAFECOM Emergency Response Council and represented NENA on the FCC’s Communications, Security, Reliability and Interoperability Council (CSRIC). Prior to that, Mr. Halley served as the Deployment Director for COMCARE, a non-profit emergency response alliance. Patrick Halley is an active presenter and speaker at national public safety and communications industry conferences.
For over three decades, Fletch has contributed to the telecommunications industry from all perspectives. He has spent time as a Police Dispatcher,
field technician, and a Systems Engineer building large global private voice networks. He has helped navigate the transition from TDM to VoIP and now to SIP and WebRTC,
and holds several US Patents focused on NG9-1-1 additional data, and call handling functionality.
Widely known for his customer advocacy, and work on Public Safety Standards, Fletch was honored by the NG9-1-1 Institute where he was awarded the Industry/Technology Professional Private Sector Award by Congress and the NG9-1-1 Institute.
As Avaya’s Chief Architect for Worldwide Public Safety Solutions, Fletch manages the roadmap and strategy for Avaya solutions and ensures they meet the emerging requirements for Next Generation emergency communications in both the Enterprise and Government sectors here and abroad. He is a popular keynote speaker at many industry events, and produces several weekly Podcasts and CONNECTED Blogs covering emerging technologies and trending industry news.
In addition to his internal role, Fletcher represents Avaya as an active member in the major Public Safety organizations NENA, EENA, APCO Intl. and British APCO. He is a key author of the NENA MLTS/PBX model legislation, and an active contributor on the NENA NG9-1-1 transition standards. He was appointed to the APCO Standards Development Committee in 2014, maintains a Vice-Chair role on the EENA NG112 Technical Committee, and holds a position on the NENA Institute Board, defining standards for their Emergency Number Professional certification program. Fletcher regularly advises the FCC through participation in various committees and Task Force groups such as the EAAC, the DAC and the newly formed Task Force for Optimized PSAP Architectures.
One of Fletcher’s most recent accomplishments is the introduction of Kari’s Law, protecting MLTS users after the tragic death of Kari Hunt in a Marshall, Texas hotel in 2013, where her 9-year old daughter was unable to dial 9-1-1 while her mother was being brutally murdered just a few feet away by her estranged husband. In addition to attention at the Federal level in the FCC, new legislation in Suffolk County, NY, Illinois, Maryland and Texas were the direct result of those efforts.