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NG911 Data: Preparing Emergency Communications Centers for Multimedia and More

Perceptions of additional data in the public safety community have evolved significantly. What began as skepticism for many has shifted to overwhelming acceptance of the life-saving potential of supplemental emergency data. Still, many agencies harbor concerns about the implementation of data from connected devices into emergency response workflows. Technology limitations, agency liability, and impacts on…

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Health Data Collaboration Will Improve Outcomes for Medical Emergencies

New York, June 18, 2019 – Too often life-saving medical data isn’t available to first responders during emergencies. A new collaboration between the American Heart Association, the leading voluntary health organization devoted to a world of longer, healthier lives, and emergency technology company, RapidSOS, will help solve this issue by teaming up to promote a…

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Summer 2019 Intern Spotlight

This summer, RapidSOS is welcoming 13 new interns to our team! Hailing from all over the world, this class of interns is working alongside the engineering, community, public safety, product, intellectual property, and partnerships teams here in our New York office. With their diverse backgrounds, they are bringing new perspectives to RapidSOS. Read on to…

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Working with the American Heart Association to Transform Medical Emergencies

Every second matters in a medical emergency. The faster emergency medical professionals can provide appropriate medical care, the better the chances of survival and recovery for the patient. Today, 9-1-1 telecommunicators rely on the caller’s ability to relay information verbally in order to  establish what’s occurring during a medical situation, limiting first responders’ ability to…

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Avaya, RapidSOS, and 911 Secure Introduce Public Safety Breakthrough: First Integrated Device Location Discovery Solution For Next Generation Emergency Services


NENA 2019 – Orlando, FL – June 12, 2019 – Avaya Holdings Corp. (NYSE: AVYA) today announced unprecedented, life-saving device location discovery capabilities are now available to emergency first-responders through the integration between RapidSOS, 911 Secure and Avaya emergency response management solutions. Avaya IX Workplace unified communications solutions for the enterprise can now deliver emergency…

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RapidSOS Portal: An Emergency Data Platform for the Future

Since our founding 6 years ago, RapidSOS has been dedicated to a life-saving mission: the 9-1-1 data challenge. Despite the technological advancements in connected devices and applications, the 50-year-old 911 infrastructure only allows for the transfer of 512 bytes of data — less data than the first transatlantic telegram sent over one hundred fifty years…

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