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Pandemic Protocols: How EMS are Handling COVID-19

EMT with PPE Mask

This past weekend, New York City’s 9-1-1 system experienced a larger volume of 9-1-1 calls than they did on 9/11 – as the COVID-19 pandemic shutters the city, medics like myself are trying to keep up with the demand for service while rationing supplies and personnel. We’re operating under pandemic protocols –a set of rules…

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Monthly News Round Up – March 2020

9-1-1 News You Should Know Here’s how Coronavirus will Change What a 9-1-1 Dispatcher will Ask You While fielding your concerns about COVID-19, 9-1-1 is asking new questions to protect fellow first responders as they respond to incidents. Five Ways 9-1-1 Is Preparing for COVID-19 The 9-1-1 community is serving at the frontlines of the…

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A Message to 9-1-1 from a Former 9-1-1 Dispatcher

Thank You 9-1-1 Message

Karin Marquez is the Director of Customer Success at RapidSOS. She previously served as the supervisor of the City of Westminster Emergency Communications Center from 2004 to 2018. Karin is currently running for the position of Private Sector Director for NENA. I want to take a minute to give a huge shout out to all…

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The New Economic Norm: On-Demand Economy and Coronavirus

On-Demand Economy worker

By: Viyas Sundaram As our society embraces social distancing to help slow the spread of COVID-19, we’ve looked to our heroes, some old and some new, to help maintain a sense of normalcy. Among those unsung heroes are the workers in the on-demand economy: our delivery drivers, warehouse workers, dog walkers, and ride-share drivers, who…

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Five Ways Apps are Handling COVID-19

Apps COVID-19

Many countries are starting to take drastic measures to curb the spread of COVID-19, limiting public gatherings, shuttering nonessential services, and encouraging social distancing. As a result, countries around the world are staying indoors, practicing good hygiene, and riding out the storm. Luckily, in the digital age, many of us can work from home, order…

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invisaWear Powers Panic Button through RapidSOS

As personal emergency response systems (PERS) rise in popularity, one company is focusing on functional aesthetics to stand out from the pack: invisaWear combines luxury, high-end jewelry with a sophisticated panic button that can connect users directly to 9-1-1. invisaWear x RapidSOS In 2018, they partnered with RapidSOS to establish a link between their users…

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Five Ways 9-1-1 Is Preparing for COVID-19

COVID-19 and 9-1-1

Earlier this week, the World Health Organization declared COVID-19, otherwise known as the coronavirus, a global pandemic. As citizens scramble for canned goods and prepare to ride the virus out, our emergency services are gearing up to respond to the rapidly changing crisis. They’re taking extra precautions inside and outside their Emergency Communications Centers (ECCs)…

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How Technology is Transforming Campus Safety

How Technology is Transforming Campus Safety

Remember spending more time on your school’s campus than at home? Long hours cramming for an exam at the library and goofing around with friends in the cafeteria are activities central to growing up for many. Over the past few years, however, massive crises on school grounds have changed the way students navigate the campuses…

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Safe Zone Partners with RapidSOS to Connect Gunfire Detection Technology with 9-1-1

Partnership enables gunfire detection data to be directly shared with 9-1-1 to expedite response times and save lives  New York, NY | March 12, 2020 – Safe Zone, the leading industry provider of gunfire detection technology, and RapidSOS, the trusted data provider for over 4,000 Emergency Communications Centers nationwide, announced a partnership to send life-saving…

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Improving Teamwork Between Event Security and Public Safety

Event Management and Public Safety

Planning an event is as intense as it is stressful – tying together logistics so that attendees won’t notice the glue between the moving parts is exceedingly difficult to pull off. On top of all that, keeping guests safe is an entirely different headache, and the larger the event, the more complex the security system…

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