Security & Compliance

Security and compliance are top priorities for RapidSOS because they are fundamental to the operation of our service. RapidSOS is committed to securing its services data, securing your data on our service, eliminating system vulnerabilities, and ensuring continuity of access to its services. RapidSOS uses a variety of industry-standard technologies and services to secure data from unauthorized access, disclosure, use, and loss.

 

Security is directed by RapidSOS’s Chief Information Security Officer and maintained by RapidSOS’s security and production operations team.

 

Vulnerability and Security Concern Disclosure

If you have any security concerns or would like to report a Security issue with a RapidSOS service, please contact security@rapidsos.com (PGP/GPG Public Key)

Data Security and Privacy

Data Encryption

Data in RapidSOS servers is encrypted at rest. RapidSOS exclusively sends data over HTTPS transport layer security (TLS) encrypted connections for additional security as data transits to and from the application.

Data Retention

RapidSOS retains data location and consumer data for 12 hours. Additional data is retained indefinitely in order to improve the quality of our services.

Privacy Contact

For further privacy concerns, please contact privacy@rapidsos.com (PGP/GPG Public Key)