Must-Follow Public Safety Social Media Accounts

by Hfbtech

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When first responders aren’t saving lives, they’re on social media, sharing safety tips, opinions, and stories. Through podcasts, vlogs, and relatable tweets, emergency responders and public safety professionals are sharing their stories with their communities. These public safety social media accounts remind us of the brave work emergency responders do everyday. 

Read on for the public safety social media accounts you should follow to stay in-the-know about all things public safety and emergency response.

Within the Trenches

Created and hosted by Ricardo Martinez II, the Within the Trenches Podcast explores the lives of 9-1-1 dispatchers, interviewing dispatchers from all around the world. Within the Trenches also created the #IAm911 community, a hashtag that raises awareness about the things 9-1-1 telecommunicators deal with in their field. As a former dispatcher of 13 years, Martinez’s goal is to share the untold stories of those behind the headsets.

Listen to the Within the Trenches Podcast here.

RapidSOS team member, Karin Marquez, with Ricardo Martinez II.

Humanizing the Headset

Humanizing the Headset is a blog that aims to be a resource and outlet for 9-1-1 telecommunicators. More than that, Humanizing the Headset celebrates the profession. They provides insight into self-care and wellness for 9-1-1 operators, as well as thoughtful discourse about their profession.

Read the Humanizing the Headset Blog here.

Pasco Sherriff

The Pasco Sheriff’s Office tweets their famous #9PMRoutine every night, a campaign that encourages followers from around the world to lock their doors at 9 p.m. Serving as a virtual roll call for safety, the Pasco Sheriff’s Office will “light up” a state in green on the map after someone from the state tweets in that they have locked their doors.

Impact Dispatch

Impact Dispatch, created by Jennifer Hendrick and Halcyon Frank, is an online community created to empower dispatch centers and dispatchers. Dispatchers can find training content, wellness advice, as well as mutual encouragement. A page highlight is Dispatcher Spotlights, which allow peers to nominate those who have made a significant impact as dispatchers.

Healthy Dispatcher

A former 9-1-1 operator, Adam Timm is now a trainer, author, and advocate for 9-1-1 professionals. Timm shares his travels to conferences and trainings as he empowers public safety professionals.

Adam Timm with a dispatcher in Dekalb County, IL.

Denise Amber Lee Foundation

Founded after the unfortunate death of Denise Amber Lee, the foundation supports public safety with uniform training programs and standardized protocols. The foundation shares Denise’s story to make positive change in the 9-1-1 world.

Miami Police Department

The Miami Police Department engages with their community in an innovative way – officers record vlogs of special days on the job. With 200,000 subscribers, Miami PD takes viewers on journeys to beach clean-ups, trainings, and even foot chases. Watch their vlog about dispatchers:


911 Recovers

911 Recovers was founded by a clinical psychologist, Dr. Michelle Lilly. The account understands the hardships that emergency responders deal with in their professions, and shares best self-care practices for 9-1-1 telecommunicators.

K9 Mia

Mia is an explosives detection and vapor wake canine for the NYPD. She patrols the streets of New York with her team, keeping citizens and tourists safe in her favorite city. Her instagram posts pictures of her on the job with her partner, at home in her bed, and even at play in the park.

Mia and her Partner.


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