April 23, 2020

Private Tech is Stepping Up in the Fight Against COVID-19

Public health touches all facets of public life, and when it’s compromised, just about everything […]
April 21, 2020

A Call with a View: How Telecommunicators Are Using Jurisdiction View in the Field

April 14, 2020

Quick Thinking 6-Year-Old Hero Karl Burnstad Saves Mother’s Life

Back row, left to right: Dispatcher Nylah Holt, Chief Deputy Connor Ehr, Communications Center Supervisor […]
April 9, 2020

More Connected Than Ever: Takeaways from Quarantine

As the world hunkers down in the fight against COVID-19, we look to our heroes […]
April 2, 2020

“9-1-1, Where is the Location of your Dispatchers?”

Emergency call-handling has traditionally focused around being physically located in a 9-1-1 center, but the […]
March 31, 2020
EMT with PPE Mask

Pandemic Protocols: How EMS are Handling COVID-19

This past weekend, New York City’s 9-1-1 system experienced a larger volume of 9-1-1 calls […]
March 26, 2020

Monthly News Round Up – March 2020

9-1-1 News You Should Know Here’s how Coronavirus will Change What a 9-1-1 Dispatcher will […]
March 24, 2020
Thank You 9-1-1 Message

A Message to 9-1-1 from a Former 9-1-1 Dispatcher

March 20, 2020
On-Demand Economy worker

The New Economic Norm: On-Demand Economy and Coronavirus

By: Viyas Sundaram As our society embraces social distancing to help slow the spread of […]