Telecommunicators inside the PSAP handle millions of 9-1-1 calls with little more than a voice connection. Accurate location information and additional data is available on devices, but the challenge for PSAPs is how to make this data available to call takers and dispatchers during the most critical moments of an emergency.
Our priority at RapidSOS is to provide 9-1-1 telecommunicators with the best possible tools to do their job. The RapidSOS Clearinghouse is a secure source for supplemental emergency data, sending life-saving information from connected devices directly to PSAPs. RapidSOS has announced work with Apple, Uber, and Waze to make 9-1-1 caller information available through the Clearinghouse.
Earlier this year, we announced RapidSOS Portal, a free, secure, web-based tool for PSAPs. RapidSOS Portal allows any PSAP to get access to data from the Clearinghouse today, with no commitment or cost. Authorized PSAP professionals can learn how to create an account and train telecommunicators here.
Over 1,000 PSAPs across the country currently access supplemental data from the RapidSOS Clearinghouse through their existing call-taking, CAD, or mapping software. Data from the Clearinghouse is entirely supplemental and does not impact ALI information. RapidSOS has developed integrations with every major public safety software provider, so each PSAP can implement emergency data from the Clearinghouse using the best method for their agency.
Integrating data from the RapidSOS Clearinghouse with PSAP software allows telecommunicators to receive supplemental data directly in their existing dashboards and workflows. In addition to this streamlined process during vital, high-stress moments, the full integration with the Clearinghouse offers several unique benefits and features.
RapidSOS provides data through the RapidSOS Clearinghouse at no cost to public safety agencies – working with companies like Uber and Apple to do so. Depending on their current software, PSAPs may need to pay a fee to their software vendor to upgrade to a version that supports the integration with the RapidSOS Clearinghouse. With RapidSOS Portal, any PSAP in the country can access data from the Clearinghouse for free.
We look forward to working with you on the best integration method for your agency. Fill out this form to set up a free consultation with a member of our public safety team today.