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Product Spotlight: TriTech RapidSOS Clearinghouse Integration

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[vc_row][vc_column][vc_column_text]RapidSOS is partnering with TriTech to provide public safety agencies that use TriTech Inform CAD with accurate location and additional data from the RapidSOS Clearinghouse.

Read on for:


 

The RapidSOS Clearinghouse

The RapidSOS Clearinghouse is a NENA i3 compliant Location Information Server (LIS) and Additional Data Repository (ADR) that is accessible to authorized PSAPs through integrations into all major call-taking equipment, mapping software & CAD products.

Through the RapidSOS Clearinghouse, PSAPs can securely access device-based location information from enabled smartphones without the need for the caller to use an app, resulting in faster and more accurate location than Phase 2 information currently available.

Clearinghouse-overview-07

 

TriTech RapidSOS Clearinghouse Integration

TriTech Inform CAD

The RapidSOS Clearinghouse directly integrates into the TriTech Inform CAD product.

TriTech-map-02

 

Location Testing

Hamilton County, TN

To demonstrate the impact of the TriTech Inform RapidSOS Clearinghouse integration, RapidSOS performed comparative location testing at Hamilton County 9-1-1 in Chattanooga, TN. Over the course of the test, 18 calls were placed to Hamilton County 9-1-1 from various indoor environments. Location from the smartphone 9-1-1 calls was captured through traditional 9-1-1 location mechanisms and was compared to device-based hybrid handset location sent to RapidSOS.

What’s special about this pilot testing is that there was no app involved. Calls were made by dialing 9-1-1 on a regular phone dialer and improved location information was transmitted in the background.¬†These were our key findings:

Key Finding #1:
Device-based location via the RapidSOS Clearinghouse is highly accurate for Wireless 911 calls across all Carriers and various devices.

Key Finding #2:
Wireless Carrier location is inconsistent for calls placed from indoors.

Key Finding #3:
The TriTech Inform CAD RapidSOS Clearinghouse integration is an effective way for 911 dispatchers to receive more accurate location information for Wireless callers.

TriTech data

Ready to Connect?

Follow these 3 quick steps to receive the RapidSOS Clearinghouse integration in your TriTech CAD:

  1. Fill out the credential request form here
  2. Contact your TriTech representative to upgrade to the correct version
  3. TriTech will activate the integration

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