In collaboration with Sirius XM Connected Vehicle Services Inc., we are proud to announce that a new source of vehicle collision data is now available on the RapidSOS Platform.
911 heavily relies on verbally communicated information from callers and monitoring centers to respond to vehicular emergencies, which often leads to delays in dispatch and treatment. Sirius XM and RapidSOS are teaming up to automatically deliver vehicle and crash information to first responders in an emergency, to empower a faster and smarter emergency response.
911 can access a variety of telematics and situational data from Sirius XM connected vehicles, including:
Sirius XM data is made available to 911 through the RapidSOS emergency response data platform. 911 centers can access this data through RapidSOS Portal and RapidSOS Integrations. To access training materials for this solution, log in to RapidSOS Portal and click on “Training” in the menu bar.
Agencies that don’t yet have access to RapidSOS Portal can sign up for free here.
Click here to learn more about our partner integrations.
According to the Association for Safe International Road Travel, in the U.S., over 38,000 deaths and 2.35 million injuries are caused by car crashes each year. However, the Auto Insurance Center reports that the national average emergency response time is around 15 minutes 19 seconds. Seconds save lives in an emergency – with the appropriate data, first responders can receive critical information about the nature and severity of the vehicular emergency before arriving on scene, regardless of the caller’s ability to articulate those details. This will not only help improve response time, but also support first responders in getting the appropriate help to the caller in need efficiently.
With improved situational awareness, first responders can make faster and smarter decisions. The data mentioned above is available immediately when an incident occurs, so it can be consistently relayed through each department and responder throughout the emergency.
“The integration of Sirius XM Automatic Crash Notification technology and the RapidSOS emergency response data platform is a game-changer for public safety. This technology will help our 911 telecommunicators allocate resources more efficiently and provide our first responders with unprecedented situational awareness when responding to vehicle emergencies.”
– Tyrell Morris, Director of Orleans Parish Communication District
If a call comes in regarding a Sirius XM connected vehicle incident, available information from any of the fields mentioned above will be displayed in a pop-up alongside the location data card.