Product Spotlight: INdigital RapidSOS Clearinghouse Integration

by Hfbtech

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[vc_row][vc_column][vc_column_text]RapidSOS is partnering with INdigital to provide public safety agencies using the INdigital Next-Generation 9-1-1 network with accurate location and additional data from the RapidSOS Clearinghouse.

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The RapidSOS Clearinghouse

The RapidSOS Clearinghouse is a NENA i3 compliant Location Information Server (LIS) and Additional Data Repository (ADR) that is accessible to authorized PSAPs through integrations into all major call-taking equipment, mapping software & CAD products.

Through the RapidSOS Clearinghouse, PSAPs can securely access device-based location information from enabled smartphones without the need for the caller to use an app, resulting in faster and more accurate location than Phase 2 information currently available. You can read more about the RapidSOS Clearinghouse here.


INdigital and RapidSOS Clearinghouse Integration

INdigital Next Generation 911

The RapidSOS Clearinghouse directly integrates into INdigital Emergency Services IP (ESi) networks, with no change to existing PSAP workflows.

Whenever a wireless call is received, RapidSOS-enabled INdigital ESi networks will automatically query the Clearinghouse for supplemental location and additional data. The Clearinghouse will return the latest available known location from enabled smartphones. Through the RapidRebid integration, double-clicking the re-bid button will return accurate location from the RapidSOS Clearinghouse as supplemental data to the ALI location. Any regular rebid or auto-rebid will query ALI just like usual.

Accurate location is an important component of text-to-911 technology as well. The RapidSOS Clearinghouse integrates with Texty, INdigital’s text-to-911 client, to send mobile location data to the PSAP.

The results were striking: The RapidSOS Clearinghouse provided more accurate location more often than the traditional 9-1-1 location system. Here are some of the quantifiable improvements in 9-1-1 caller location from the testing.

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Ready to Connect?

Follow these 3 quick steps to receive the RapidSOS Clearinghouse integration in your INdigital network, for free!

  1. Fill out the Contact your INdigital representative to discuss implementation
  2. INdigital will activate the integration