An Introduction to RapidSOS in 11 Videos

by Hfbtech

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We’ve compiled a collection of some our favorite videos that showcase who we are as a company, what we do, and how we are working towards our mission to help the 9-1-1 community save lives.

How Does RapidSOS Serve the Public Safety Community?

RapidSOS links life-saving data from connected devices to 9-1-1 PSAPs and first responders. We partner with IoT companies to provide fast, accurate 9-1-1 caller location and additional data to public safety agencies at no cost. To start, learn more about RapidSOS’s mission and our vision for a transformative emergency response platform. 

RapidSOS – Transformative Technology to Save Lives


Our CEO Michael Martin gives an overview of the company’s mission to provide the best possible tools to public safety agencies. Hear from former FCC chairmen, public safety officials, and RapidSOS leadership on how we are transforming emergency response.  

Tales from a 9-1-1 First Responder: Jeff Robertson


Our General Manager of Public Safety Jeff Robertson has spent over 20 years as a first responder and public safety technology expert. Here he discusses the importance of location accuracy for 9-1-1 and how RapidSOS is addressing the challenge.  

9-1-1 Testimonials


Our work would be nothing without the dedicated work of 9-1-1 officials and telecommunicators. 9-1-1 and Public Safety Officials discuss some of the biggest challenges they face, and how RapidSOS technology can improve and better emergency response at-large.   


Products and Partnerships

The central platform RapidSOS created to serve public safety agencies is the RapidSOS Clearinghouse. The Clearinghouse is a PSAP’s trusted source of rich emergency data, including accurate location and additional situational data from smartphones, apps, smart home, connected car, and wearable devices. RapidSOS has partnered with every major public safety company to make data from the Clearinghouse available to PSAPs within their existing software. Learn more about how the Clearinghouse works and how your PSAP can get access today for free with RapidLite.

RapidSOS Clearinghouse Overview


The RapidSOS Clearinghouse provides PSAPs with fast, accurate device location along with other additional user data. Watch the overview of this supplemental source for life-saving 9-1-1 caller data.


How to Access the RapidSOS Clearinghouse

There are two ways for PSAPs to access the RapidSOS Clearinghouse: full integration with existing software vendors, or RapidLite, a secure, web-based tool available for free to agencies working on deploying the full integration. 

RapidSOS in Action

RapidSOS works closely with PSAPs to ensure the reliability and accuracy of data from the Clearinghouse. We partner with technology pioneers in the public safety industry across the country to measure the results of fast, accurate device location. See the results from these pilots to understand how data from the Clearinghouse can help your PSAP better locate callers and respond to emergencies.

Uber, RapidSOS, & Rave Mobile Safety 911 Location-Sharing Pilot


RapidSOS partners with Uber to send data from Uber users directly to PSAPs during 9-1-1 calls. Hear from Athena Butler, Executive Director of Denver 9-1-1, to learn how this partnership will help deliver location and user information to PSAPs.  

RapidSOS Test at Collier County, FL


The RapidSOS team traveled to the largest county east of the Mississippi River to test fast and accurate caller device location. 

RapidSOS GeoComm Location Integration


GeoComm and RapidSOS showcase their partnership with the deployment of the integrated solution in North Central Texas. The precise device location, captured with the RapidSOS Clearinghouse, is displayed within GeoComm’s mapping dashboard.  

RapidSOS Clearinghouse Tennessee Pilot Project


In this test, RapidSOS compares caller location from the RapidSOS Clearinghouse with traditional Phase I and Phase II location. Device location through the RapidSOS Clearinghouse proves to be more accurate, and faster, than the ALI location. 

RapidSOS & INdigital Location Testing at Elkhart County, IN


RapidSOS and INdigital showcase their partnership to provide improved device location in Elkhart County, IN. In one call, the ALI Phase 2 location shows as 460 meters from ground truth, while the RapidSOS location is 5 meters from ground truth.

And lastly…

RapidSOS Mannequin Challenge


RapidSOS knows how to have fun too. We make sure to balance the hard work we do with a fun, collaborative atmosphere. Take a look at our “mannequin challenge” to see just how quirky we can be.