We build transformative technology to save lives
We don't believe in limits - we believe in inventing the expansion of what is possible to transform lives.
Honesty and transparency of everything we do is the only way we can truly transform the lives of millions annually.
Our most important asset is our team and the quirks, passions, and beliefs that collectively compose who we are and our shared mission.
WHO WE ARE
After personally witnessing the challenges of our existing emergency communications infrastructure, our team formed RapidSOS with the mission of transforming emergency communication. We are dedicated to harnessing cutting edge technology to change the outcomes of millions of emergencies across the United States and globally.
Michael Martin is a leading voice on public safety, personal security, and technology innovation. Michael has
spoken before federal agencies and at top industry events on innovation, technology, safety, and security. Michael is co-founder and
CEO of RapidSOS, an advanced emergency tech start-up, commercializing technology to predict and preempt emergencies before they occur,
dynamically warn people in harm’s way, and ensure that first responders are one touch away globally.
Michael’s personal experiences around the challenges of emergency communication led him to found RapidSOS in 2013. In 2012, Michael was followed home one night in Harlem, NYC, when he realized how difficult it is to get help when you need it most. More recently, Michael’s father fell off the roof of his childhood home while trying to clear snow. For nearly two hours, Michael’s father lay in the frozen driveway with a broken wrist and shattered hip, unable to reach 911 from his cell phone. It wasn’t until Michael’s mother came home from work and was able to dial 911 from the home’s landline phone that an ambulance was called.
Michael brings extensive experience in start-up commercialization, financing, and strategy to RapidSOS. Previously, Michael worked at Braemar Energy Ventures, a New York-based firm with over $600 million AUM, focused on both traditional and alternative energy industries, as well as efficiency-related IT areas. Michael also co-founded MS Consulting, a start-up strategy, financing, and operations consulting company with clients in the internet and mobile sectors. Between Braemar and MS Consulting, Michael served as a Board Member or Board Observer for eight companies in four countries. Before Braemar, Michael worked at Piper Jaffray in the Clean Technology Group. In the course of his principal investing activities and advisory work, Michael assisted nearly 50 companies commercialize their technologies, helping them secure in excess of $2 billion of capital.
Michael holds an MBA with High Distinction from Harvard Business School, where he received the R.F. Jasse Distinguished Award in Entrepreneurship and Leadership (top entrepreneurship award for class of 2015) and was named one of the “World’s Best & Brightest MBAs” and one of the top two HBS ‘15 graduates by Poets & Quants. Michael received his BA Summa Cum Laude from Carleton College, where he was a Rhodes Scholar Finalist.
Michael has published pieces in a variety of media outlets, including the Washington Post, has been featured on the homepage of MIT and across national media including the New York Times, Newsweek, Fox News, Tech Crunch, New Scientist, Smithsonian Magazine, and Popular Mechanics.
Nick Horelik, PhD
Nick first experienced the challenges of locating individuals in emergencies while manning the suicide prevention
hotline at Tufts University during college. These experiences led Nick to co-found RapidSOS to ensure that technology was never an
impediment to emergency response.
Nick brings deep expertise in full-stack software development and experience leading teams for the simulation of complex nuclear systems as part of his work at two national labs, a Gates-backed start-up, and his research at MIT. Nick holds a BSc in Chemical Engineering with a minor in Mandarin Chinese from Tufts, as well as a MSc and PhD in Nuclear Engineering with a minor in Entrepreneurship from MIT. Nick has produced numerous publications in peer-reviewed journals, international conference proceedings, and DOE technical reports, and is one of the core developers of the leading MIT “BEAVRS” PWR benchmark as well as the OpenMC open-source neutron transport code (today one of the most active open-source Fortran projects on Github). Over the course of his dissertation work, Nick has worked at the Oak Ridge and Argonne National Laboratories and developed highly-optimized parallel algorithms for nuclear reactor simulations on the Titan and Mira supercomputers. Previously, he also worked at TerraPower, a Bill Gates and Khosla Ventures funded company. In addition, Nick managed two computer clusters in MIT datacenters in support of the MIT Computational Reactor Physics Group, and has served as lead web architect for several high-profile student organizations, including the 2013 International American Nuclear Society Conference held at MIT.
Henry is an accomplished software architect and development leader, bringing nearly 30 years of software, telecommunications, and VoIP experience to RapidSOS.
Before joining RapidSOS as the VP of Engineering, Henry founded Korrent Corporation - a disruptive Connected Health business. Henry recruited, assembled, and led his engineering team to create a connected health platform to help organizations and patients with disease management.
Prior to founding Korrent Corporation, Henry was a Software Architect and Senior Software Manager for Oracle. There, he was responsible for strategy, architecture, and development of mobile applications and secure communication services and products.
Henry joined Oracle after they were acquired by Acme Packet (for $2.1B) where Henry was an early employee who led several of Acme Packet’s key products in the VoIP space. Additionally, Henry was involved in architecture, design, and implementation of secure tunneling technologies and products, including highly scalable Servers and Client SDKs on Android, iOS, Windows, and more. Acme Packet was acquired by Oracle after a successful IPO.
Prior to Acme Packet, Henry was an early employee and VoIP pioneer at Starent Networks (a venture backed startup acquired by Cisco for $2.9B ). At Starent Networks, Henry developed the Fast Path system software for the distributed mobile data management platform that allows high speed mobile internet.
Prior to Starent Networks, Henry joined Lucent Technologies as a technical lead and manager after Lucent acquired Ignitus Communications (for $240M). Before the acquisition, Henry was a Sr. Software Engineer at Ignitus Communications where he developed a number of components of highly available system software.
Prior to Ignitus Communications, Henry was a Sr. Engineer at Synernetics and then at 3Com after 3Com acquired Synernetics. There, Henry worked on Network Microprocessor/ASIC development - the largest and most advanced Network Processing Chipset at the time. The CoreBuilder 3500 (switch/router) has brought in more than $300M of direct revenue.
Prior to 3Com, Henry was a Senior Engineer at C-Port Corporation (a venture backed startup acquired by Motorola) where he worked on the industry leading programmable Network Processor, Compiler and SDK.
Prior to C-Port, Henry worked as an Engineer at Data General where he developed operating software for the highly scalable NUMA computer architecture products.
Henry has a MSc and BSc in Electrical Engineering from the University of Rhode Island and a BSc in Mathematics from Gomel Technical University where he authored scientific papers in the area of Large System Stability. Henry has many patents pending for VOIP, Lawful Intercept, Security, FIPS, DISA, and Call Recording technologies in the U.S. and internationally.
Brian is a Software Quality Assurance Professional with 16 years in testing methodologies and project management in fast
paced environments. Throughout his career, he has spearheaded test strategies for new software projects that increased
testing efficiency, analysis, and reporting capabilities, and provided software quality expertise throughout the project
Before coming to RapidSOS, Brian was an early employee at Acme Packet and then for Oracle after they acquired Acme Packet. He led the testing of the core features of various Acme products, including the testing of the IMS architecture products. With Oracle, he was manager and team lead for a SQA team, designing and developing a new testing infrastructure for both hardware and software testing.
Previously, he was a SQA engineer with Telica, and then for Alcatel Lucent after they acquired Telica,which provides broadband switching systems for wireline and wireless carriers and enables carriers to simplify network architecture and optimize the switching and transport of voice and data traffic over a unified broadband packet network.
Brian graduated from Syracuse University with a BS in computer engineering. He was a member of the University's track team.
Kaiying joins RapidSOS from the Human Computer Interaction Group at Microsoft Research Asia in Beijing, China. During her work with Microsoft,
Kaiying completed her masters thesis on mobile systems for pronunciation analysis that aid students in second language learning. In addition,
she prototyped software that presents visual media on large displays and tablets to aid meetings and discussions in a non-linear fashion with
the incorporation of annotations and multi-gesture touch screen interactions.
Prior to working at Microsoft, she interned at NASA Jet Propulsion Lab, where she contributed to an interface that monitored activity of Mars Curiosity during cruise operations and provided visualizations of the information streams for easy comparison. Later, an interest in gesture interaction led her to an internship at Hadron Industries where she worked with 3D in-air gesture computer interfaces to detect intentional user mode switching.
Kaiying has a MEng and a BS in Computer Science and Engineering from MIT.
Gabe is a veteran iOS developer with over seven years of experience building robust, award-winning applications.
Prior to joining the RapidSOS team, he worked for five years as a developer on KAYAK's mobile team, bringing the KAYAK app from an
experiment to an indispensable travel tool used by millions - one that he still uses frequently.
At KAYAK, he worked on nearly every aspect of the iOS app at various points. Highlights include building comprehensive trip management tool, and creating an iPad version of the KAYAK app that was available in the app store the same day the iPad was released.
After six years at KAYAK, Gabe left to travel the world and develop apps as a freelancer. He took two client applications from the brainstorming phase to the App Store, re-immersed himself in the world of web development for a third client, and got some face time with a group of mountain Gorillas in the Virunga mountains in eastern Rwanda.
Early on, Gabe's interest in video games led to a curiosity about how those games worked. He found an opportunity to study this in high school, and continued this study at Dartmouth College, where he graduated in 2008 with a BA in Computer Science.
A four year member Dartmouth's lightweight rowing team, Gabe's 2007 varsity 8+ won the prestigious Eastern Sprints while setting a course record that still stands as of press time.
Outside of rowing and writing code, Gabe enjoys traveling, skiing, and listening to podcasts.
Daniel Shaffer is an entrepreneur and engineer. In 2008, he started Redwheel Apps, an iPhone app company, launching his first
app the day the store launched. 7 years later, he has accumulated over 2.5 million downloads, with two apps reaching #5 on top free and top paid.
He spent two years interning at UBS, making mobile software for the executive team, and after that spent a summer at The New York Times, where he
worked on the main news reader app and created a new app. In addition to interning, he has advised multiple startups in the technology and product
aspects of their companies and completed numerous client projects, undertaking design and development. Recently, Daniel built Piximity, a
location-based photo sharing startup.
In addition to his passion for technology and business, Daniel is an avid music fan and drummer. He has a BA in Information Technology from Pace University.
Josias is a self taught developer with a passion for Android development. He brings to RapidSOS experience in various fields,
ranging from systems admin to web development.
Prior to joining RapidSOS, Josias was an Android Developer at Bytemark, a leader in providing mobile ticketing technologies to the transit industry. Josias was responsible for building multiple transit agency applications and re-architecting legacy code by using the industry best common practices and the latest and best tools and techniques. Josias was also responsible for architecting and building transit applications from the ground up for major cities across the United States, Canada, and the United Kingdom.
Prior to Bytemark, Josias was a technical project manager at Mobile Programming, LLC, where he was responsible for delivering multiple half million dollar projects (web, mobile and server side) against agreed scope, budget, schedule and client expectations. Josias did all this while simultaneously supervising, directing and motivating multiple teams of multi-discipline developers and QA specialists.
At the age of 14, Josias started writing code, mostly BASH scripts, and later moved on to web development. His first program was a simple piece of desktop software that he used to keep track of the usernames and passwords for his online accounts with a master password.
Before Josias got his first development job, he had already built 9 mobile applications on his own and over a dozen websites for others as a freelancer. He jump started his career as an Android Developer by joining a Spanish company called Microarea, a software development company that mainly provides case management software for lawyers. Josias was Microarea's third employee in the U.S. and their first Android developer. Josias was responsible for managing a team of developers to build what was already a desktop software into a mobile version.
Josias attended Lehman College. During his last semester he joined the school's annual Hackathon - an event where schools from all over New York City got together to compete for a major prize. As the only developer in his team, Josias carried his team to 3rd place while every other team in the tournament had 3 or 4 developers.
Josias thinks fried green plantains is the second best thing in the world. The first best thing is fried green plantains and beer.
In his free time he is either reading up on the latest news in Android development, working on his own projects, or simply spending time with his family.
John comes to RapidSOS from Bytemark, Inc., an
innovative mobile platform for payments and
ticketing. At Bytemark, John maintained a
clean, well designed architecture for both
mobile apps and an SDK available to third party
developers. Additionally, John leveraged 3rd
party libraries to create a native android
experience that is both reliable and innovative.
Prior to Bytemark, John worked as a software developer for Suncoast Social, a digital marketing agency in Sarasota, FL. There, John assisted in designing and implementing REST APIs for mobile and web and developed bluetooth mobile technology for Alakai Defense Systems. John attended the State College of Florida-Manatee-Sarasota where he received an Associate of Science in Computer Programming. John enjoys visiting the beaches in Florida and barbecuing.
Chris brings a background in mobile development that spans over 25 mobile apps currently available in the iTunes and Google Play stores. Prior to joining RapidSOS Chris ran his own software development company where he built a host of mobile, web, and infrastructure products. Chris graduated from a training program at NIIT Technologies in India.
Anil Mehta, PhD
Anil is a network architect who specializes in protocol design for high-performance networking applications specifically for emergency applications. His dissertation work involved design of new MAC and DLC layer algorithms for ultra-high reliable wireless applications and developing algorithms for application layer protocols, such as SIP, for mitigation of distributed denial of service attacks. Anil has developed new wireless communication protocols for enhanced networking, self-learning algorithms to enhance parsing efficiency and text-based protocols, and application layer protocols for detecting mimicry attacks. Prior to joining RapidSOS, Anil worked at the University of Hawaii and Bell Labs and founded Advanced Energy Solution Group, a power systems start-up. Anil has a PhD in Electrical and Computer Engineering from Southern Illinois University, Carbondale and an undergraduate degree from Mumbai University.
Lucas Eager Leavitt
Lucas is a software engineer, working on the backend team as well as all things web development for RapidSOS. As such, he has a passion for building technology that
improves lives on a daily basis. The product we are building at RapidSOS has provided the perfect platform to do exactly that.
With experience working at companies spanning every size in the industry, Lucas has served as an engineer at huge corporations such as Intel, where he developed an enterprise logging service used by developers across the entire company to this day, down to ground level startups such as Champio, where he served as lead engineer, prior to joining RapidSOS.
As a versatile software engineer, Lucas has worked in 10 different programming languages, contributing to production applications in 4 of them. An enthusiast of all things programming, he enjoys learning and teaching programming technologies as much as he does using them, and even formerly ran weekly workshops and tech talks for fellow students looking to learn more about the field while in college.
A self proclaimed "hacker", Lucas enjoys building small applications in his spare time that make life easier and more interesting, particularly in ways related to music. He has built an award-winning playlist crowd-sourcing application, being honored as the "Best use of Rdio API", and many other side projects.
Lucas holds a BS in Computer Science from Binghamton University where he was distinguished as a member of the Upsilon Pi Epsilon Computer Science Honor Society.
Jeff has experience developing networking and communications software with deep expertise in Voice over IP. Prior to joining RapidSOS,
Jeff worked for Acme Packet. Acme Packet was the leading provider of carrier grade Session Border Controllers before it was acquired by Oracle
in 2013 for $2.1 Billion. During his time at Acme Packet, Jeff worked on NAT traversal, encryption, and scalability, helping to build a system
that supported 200,000 concurrent users and 10,000 concurrent encrypted voice calls.
Prior to his time at Acme Packet, Jeff worked for the firm Landmark Ventures. At Landmark, Jeff worked on creating in-house automation software to increase task productivity. In addition, he worked on creating data scraping scripts to gather information from sites like LinkedIn.
Jeff has BS in Computer Engineering from Boston University. During his time at Boston University, he worked on developing computer vision software using GPU processing.
Jeff is an avid ultimate frisbee player and has a passion for spicy food.
Josh is a full-stack application engineer with much experience developing geospatial and information security systems.
Before coming to RapidSOS, he worked at Zonar Systems building a system to enable trucking fleet managers to track, manage, and
analyze freight truck behavior on American highways, allowing for optimization of driver routes and behavior. Josh implemented task queues
to process massive amounts of data streaming from the trucks, and created the code to parse and handle that data from binary form onwards.
As the company grew it became necessary to store and analyze hundreds of streaming data packets per second. Utilizing NoSQL technologies,
the database system was re-built to handle the growing data in a scalable fashion which opened up new possibilities for the company.
After Zonar, Josh architected and built a system that scraped and parsed publicly available disaster and emergency-responder data to be used by interested clients. In the past Josh has worked in the entertainment booking industry for Gigsalad.com, developing online systems to connect event planners with entertainers.
Since graduating from NYU Tandon School of Engineering with a Bachelors of Science in Civil Engineering, Vinson transitioned
into technology through teaching himself to code and General Assembly's Back End Web Development course. Since 2014 Vinson has been
a web developer at HindSite Metrics, providing digital consultancy services for startups, small businesses, and e-commerce stores.
In his spare time Vinson helps manage the communications for a local Chinese restaurant his family manages in Chinatown and likes to shoot pool, read manga, and keep up to date on the latest in tech, design, and business news.
After two years of attending Hunter College for
literature, Matt felt his childhood passion for
programming hard to deny. Joining e-commerce
company SSTL Inc. as a customer service agent, he
quickly rose through the ranks to project manager
and lead software developer.
At SSTL, Matt developed his first REST API for public use, implemented the EDI protocol for automatic order processing, and built their own customer relations software ― all developments that salespeople and service agents rely on to this day.
Moving to the financial startup 7Park Data, Matt’s efforts began reaching clients in some of the biggest startups and Fortune 500 companies. There, he built a REST API to serve a terabyte of analytics data live to clients, and a data pipeline tool to reload all of that data every day. Assisting in the development of their web app as well, Matt helped lead the growth of their next-generation analytics platform.
Hearing how hard RapidSOS was working to revolutionize emergency services, even without a strong desire to leave where he was, Matt knew he had to join the team. A chance to grow his skills even further while also helping so many people seemed like the perfect fit.
As a backend developer, Matt is currently a part of the development of RapidSOS' NG911 software and the new version of their public REST API.
When not developing for RapidSOS, Matt enjoys programming projects for himself, listening to too many podcasts, and pretending it's still cool to like wrestling when you're an adult.
Zvika is a software engineer and software
architect with 18 years of experience. Born and
raised in Israel, Zvika started his career
during high school writing software for a local
business. In 1997, after being released from
the Israeli Defense Forces, Zvika worked as an
eCommerce/web-developer for a major Israeli
firm – Ness Technologies.
In 2002, Zvika joined a small security start-up
named Kavado where he developed Web Application
Firewalls and related network-security
components. At Kavado, he developed TCP/IP
servers and initiated the networking/
infrastructure team. The start-up was acquired
by Protegrity Corporation, a U.S. company, in
Zvika relocated to the U.S. as a Protegrity employee in 2008 and worked on Linux-based software appliances – at first as a one-man-team and later on as a team-leader and a senior software-architect for a multi-regional team. The framework developed by Zvika's team is an optimized, hardened and highly-available Linux-based framework which is the platform for Protegrity security enterprise solutions. This framework is deployed in many banks, airlines, enterprises and retail companies all over the world.
In 2016, seeking new challenges, Zvika joined RapidSOS hoping to make the world a better and safer place. Zvika holds a BSc in Computer Science from Ben Gurion University, Israel and is an inventor of security-related tokenization patents.
Austin’s experience developing reliable, and
maintainable, infrastructure comes from six
years of being on-call. He brings to RapidSOS a
history of providing developers the tools they
need to be self-reliant, and his passion for
Austin's career started by building computer-vision/video-transcoding systems for LiveClips and installing them in ESPN’s network operation center. At LiveClips, he worked with hardware vendors, and satellite farms, to create a parallel system for use with prospective clients. After multiple demos for the NFL, LiveClips obtained a contract, and was bought by DirecTV.
At Handy, Austin containerized their operations and enabled engineering teams to confidently deploy production code as many times per day as they deemed necessary. At RapidSOS he is building a forward thinking infrastructure, allowing for the safe scaling of RapidSOS services, and staff.
When Austin isn’t on-call, he enjoys the theatre, eating all over NYC, and hosting tabletop game sessions.
Zakia is a patent attorney with experience in
advising clients in various industries
including medical device, wireless, food and
beverage, drug release, polymer, battery and
Zakia spent two years working on prosecution, client counseling and litigation matters at a large law firm in Chicago. She obtained a Juris Doctor from Chicago-Kent College of Law where she served as the President of the Intellectual Property Law Association. She has completed a Bachelor's and a Master's of Science in Chemical Engineering from the University of Illinois at Urbana-Champaign including some coursework at the National University of Singapore.
Prior to law school, Zakia worked as an engineer at a fuel cell startup in Illinois where she was a co-inventor on three patent applications.
Product & 9-1-1
Reinhard combines business experience with a background in Emergency Medical Services. Prior to joining RapidSOS, he has
worked in management consulting (The Boston Consulting Group), where he helped large corporations solve strategic challenges in 10 countries in
4 different continents, and in Technology (Google), where he worked predominantly on Global Customer Experience, while also contributing to Google
Crisis Response. He holds a Master of Business Administration from the Stanford Graduate School of Business with a Certificate in Public Management
and Social Innovation, and a Bachelor of Science from the Vienna University of Economics and Business in Austria, where he graduated in the top 1%
of his class.
In addition to his business background, Reinhard is also a certified EMT-P (Notfallsanitäter-NKV) in Austria, where he has been a volunteer paramedic and unit commander for 10+ years at Samariterbund ambulance service. Spending countless nights and weekends in the back of an ambulance, he has witnessed first hand how important accurate location is in case of emergency. Reinhard has accumulated thousands of hours on duty, not just directly treating acute patients but also assuming a leadership role in coordinating the medical response for natural disasters (Upper Austria Flooding of 2013), complex events (European Soccer Championship 2008) and several concerts and large sports events. In addition to his service in Austria, he has done ride-alongs and fly-alongs with Emergency Medical Services across the world and knows that location information and pre-arrival situational awareness is a universal challenge. From desperately trying to find an unconscious patient in a huge park, to knocking on 20+ doors until finally getting to a woman giving birth - Reinhard has seen it all, and has set out to solve this challenge with RapidSOS.
At RapidSOS, Reinhard leads the product development team for all of our emergency-related products. Reinhard ensure that all products are not just perceived as useful by end consumers, but also make a meaningful difference for the 9-1-1 Public Safety Answering Points (PSAPs) who are on the receiving end of information transmitted by RapidSOS. Reinhard leads the outreach and engagement with the 9-1-1 community, speaks at industry events and conferences, and actively participates in standards development and working groups with the National Emergency Number Association and other industry organizations.
When Reinhard is not working or volunteering on an ambulance (which he claims is not work, but fun), he trains for Triathlons and enjoys back country hiking.
For the past 20 years Tracy has been working in Public Safety. She began her career back in 1997 as a 9-1-1 dispatcher and then became the
Chief Dispatcher in Rochester, MA, her hometown, in 2003. Tracy also serves the Rochester community as a firefighter/paramedic on the
fire department. Additionally, she is a member of the Massachusetts Department of Fire Service Special Operations team providing support
services to fire departments across the Commonwealth during large scale incidents and pre-planned events. Since 2006 she has been
educating telecommunicators, EMTs and Firefighters all over the country. In 2013 Tracy joined The Public Safety Group and she enjoys
traveling to teach telecommunicators things that can assist them in their duties, as well as how to take better care of themselves. Tracy
has also recently joined The Denise Amber Lee Foundation and is working on their third party quality assurance initiative.
In December of 2016, Tracy left her position as the Chief Dispatcher in Rochester and became the 9-1-1 Operations Lead with RapidSOS because she knew it was time to serve the 9-1-1 community in a different capacity.
Tracy’s husband Jeff and her two daughters support everything she does. Her oldest daughter just became a registered nurse and her youngest daughter is determined to be a Fire Chief some day. Tracy’s life revolves around making all aspects of public safety, especially 9-1-1, better. Her motto is “Life is too short to not know how to save one.”
Keith has over 35 years of experience working in Public Safety, including 10 years as a Police Officer
and Criminal Investigator for the Stanford University Police Department. For the last 26 years Keith
has worked as a Senior Supervising Dispatcher with the Sunnyvale Department of Public Safety in Silicon
Valley. Over the past 10 years, Keith also was the Senior Technical Dispatcher for the City of Sunnyvale
where he was primarily involved in the acquisition, implementation and administration of CPE, CAD and
other systems, and was also a member of the EOC team.
Keith has been honored several times by the Santa Clara County Communications Managers with their Annual Outstanding Performance Award for Critical Events. Keith has also earned his ENP (Emergency Number Professional) certification from NENA. Recently retired from Sunnyvale PD, Keith is excited to start his journey with RapidSOS as the 9-1-1 Liaison for the State of California.
Gabe Esparza brings over 20 years of business experience to RapidSOS where he serves as SVP and Head of Global Partnerships.
Prior to joining the company, he spent 13 years at American Express, most recently as Vice President of Global Business Development
in their Commercial Payments business. During his tenure, he closed deals that generated over $1B in volume on the Amex network.
Earlier in his career, Gabe worked for Diamond Technology Partners (a tech strategy consulting firm since acquired by PWC), the Walt
Disney Company, G.E. Capital, and Wells Fargo Bank.
Since 2009, Gabe has served as a public official in the City of Los Angeles having been appointed by the Mayor to the Board of Civil Service Commissioners. The Civil Service Commission oversees the 50,000+ employees of the City of Los Angeles through the Personnel department and has the power to enforce the Civil Service rules of the city, including appeals from discharge/suspension, discrimination complaints, and other administrative matters.
He was the co-founder and former chairman of the Board of Bronx Charter School for the Arts in New York City and previously served on the Alumni Board of Harvard Business School.
He holds an MBA from Harvard Business School and a BA in International Relations and Psychology from Stanford University. He and his wife live in Los Angeles, CA with their two children.
Prior to joining RapidSOS, Caroline worked for Huron
Consulting Group in the Healthcare practice. She
specialized in leading the cross-functional design and
implementation of a revenue optimization software for
multi-million dollar hospital systems to reduce financial
risk and increase efficiency. Her efforts in implementing
process improvements resulted in over $160M in annualized
recurring benefit across hospital systems in Louisiana,
North Carolina and Illinois. In 2016, she earned the
Values Award for Pursuit of Excellence. Caroline’s work at
Huron helped develop her passion for using technology to
improve the patient experience.
Prior to Huron, Caroline interned at USA Network in their Strategic Marketing Department. She helped build materials for major network-wide partnerships with a large automotive brand and a major insurance provider.
Caroline graduated cum laude from Vanderbilt University. She is a member of the Phi Beta Kappa honor society.
While finishing his degree from Fordham University’s
Gabelli School of Business, Jason Chan joined the RapidSOS
team because of his dual passions for technology and
entrepreneurship. As a finance major and economics minor
with extensive banking and investment management
experience, Jason brings a wealth of knowledge to the
business development department.
At Fordham, Jason makes investment decisions on behalf of the university through the Student Managed Investment Fund and leads the Alternative Investment Club. After interning at Maxim Group, an investment bank focused on healthcare and technology, Jason became increasingly interested in bigger technology and software deals, leading him to an investment banking position at Bank of America Merrill Lynch. In the summer of 2017, Jason will begin working full-time as an investment banking analyst at BAML in their Technology, Media, and Telecom group. Long-term, Jason sees himself working in the technology space helping to foster cutting-edge ideas that transform people’s lives.
Charlotte brings a passion for healthcare improvement and operational efficiency to the RapidSOS team. Prior to joining RapidSOS, Charlotte worked in the Healthcare Practice at Huron Consulting Group (one of the three largest Healthcare Management Consulting firms 2010-2015 according to Modern Healthcare). At Huron, she implemented process changes that resulted in over $125M in reoccurring revenue improvement and dramatically decreased insurance claim denials at top medical centers and healthcare providers in Boston, Chicago and New Orleans. She also led successful technical software implementations for hundreds of users across multiple hospital facilities. Before joining Huron, Charlotte worked with multiple community development organizations in the New York area including the Greyston Foundation (Yonkers, NY) and the Center for the Integration and Advancement of New Americans (Queens, NY). Charlotte holds a BA from Carleton College, where she graduated Magna Cum Laude.
Lori brings experience in healthcare and business operations to the RapidSOS team. Prior to joining RapidSOS, Lori worked in Sales Operations and Planning at WebMD for nearly 3 years. At WebMD, she managed US and global physician-targeted advertising campaigns for pharmaceutical companies and facilitated pharmaceutical and institutional sponsorships for online Continuing Medical Education courses for healthcare professionals. Lori's passion for healthcare began at the University of Pennsylvania, where she earned a BA in Health and Societies. While at UPenn, she interned in the health policy division of the Centers for Disease Control and Prevention and conducted research on international HIV treatment delivery with the Vanderbilt Institute for Global Health.
Regina brings over 15 years of marketing, community building and business strategy experience for start-ups and established businesses. She
orchestrated a membership turnaround for a non-profit organization, The Penn Club, that had a 10-year consecutive downward membership trend.
Regina initiated successful programs to engage the alumni community of the University of Pennsylvania, M.I.T., University of Chicago, Vanderbilt,
other universities and affiliated non-profit organizations, by creating engaging member programs, valued member benefits and aligning interests
of student groups, campus administrators and members. She oversaw marketing, business development and member services for the organization.
Regina co-founded Dove Tree Style, a lifestyle design and printing firm that has launched several brands and websites that service the business, consumer, actor and wedding markets such as Perfectly Invited which was named “Best of The Knot” in 2016 and 2015, “Best of Wedding” on WeddingWire in 2015, featured in “Ultimate Wedding” on “Taste of New York” in 2015, a TV show that has been running for over 8 years in New York City on Time Warner Cable TV, and also written about in online publishing sites such as Brides, ModWedding, Carats & Cake, and New Jersey Bride.
At Wall Street Access, Regina oversaw the multi-million dollar marketing budget and managed relations with advertising/creative, media and PR agencies to generate leads for new active trader accounts. She worked with the developer team to launch Wall Street’s first Flash-based trading platform to drive online trading. This business unit was ultimately sold to e*Trade.
At SmartMoney.com, a Dow Jones and Hearst Communications joint venture, she served as Director of Consumer Marketing for the personal finance online publishing site that saw 80 million page views in a month. Regina led the marketing team in launching SmartMoney Select, an online subscription-based service, in 3 months from concept to roll-out. She also helped to launch SmartMoney MapStation, a data visualization software that gained interest among active traders and hedge fund managers. The data visualization tools and personal finance content were licensed to firms such as Fidelity. Together with the PR agency team, Regina increased media coverage 10 times within 1 month. While reducing advertising expenditure 66%, Regina and her marketing team doubled unique visitors to the web site within 6 months.
In her early career at PROCONEX, an Emerson business partner, Regina joined the 50 year old firm as their first marketing hire and built the marketing department from the ground-up. She developed strategic marketing plans, a marketing budget, and executed all programs from tradeshows to advertising and events by working closely with inside and outside sales engineers who sold technology and engineering solutions to large manufacturing firms such as Pfizer, Merck, and DuPont.
Regina serves as Treasurer on the Board of Trustees for The Floating Hospital which provides free or low-cost healthcare to women and children of domestic violence and homeless families in New York City. She also serves on the Board of Directors for the Wharton Business School Club of New York and the Steering Committee of the prestigious Joseph Wharton Awards Dinner. As president of her condominium association, Regina had experienced first hand what it’s like to reach emergency services for a building fire and flooding with Superstorm Sandy.
Regina holds a BS in Entrepreneurial Management, Marketing, and Strategic Management from the Wharton School of the University of Pennsylvania. Regina was the recipient of the William J. Branstrom Freshman Prize for academic excellence at the University of Michigan.
Michelle brings a passion for marketing, particularly in the digital space. Prior to joining RapidSOS, she worked in the marketing
department of CipherHealth, a health-tech startup that aims to improve patient experience at hospitals. Previous to CipherHealth, Michelle worked in
the Public Affairs department of NBCUniversal’s USA Network. There, she assisted the President and Vice President of Public Affairs in executing the
Characters Unite program - a program that aims to end hate and discrimination in communities across the nation.
Michelle has also been involved in various non-profit work at The Jewish Federations of North America and NYU’s Bronfman Center. Through her work at the Bronfman Center, Michelle was awarded the NYU President’s Service Award, awarded to students who have made significant contributions to the university community in the areas of learning, leadership, and quality of student life, and the Bronfman Center Excellence in Programming Award, given for Michelle's work in planning weekly, welcoming, and communal Shabbat meals that prioritize relationship-building, inclusivity, and pluralism.
Michelle has a BS in Business, with concentrations in marketing and finance, from The NYU Stern School of Business.
Jose Font Bullrich
Jose brings passion about using digital media and art to tell stories. Originally from Seville, Spain,
he studied the equivalent of a B.A. and master's degree in Audiovisual Communications at the University of Seville, gaining skills in
photography, filmmaking, marketing and journalism. During his studies, Jose received a merit-based grant to study abroad and specialize
in the visual arts, at the Universidad de las Artes in Buenos Aires. After graduating, Jose was awarded a scholarship by the Andalusian
Government to attend New York Film Academy to further grow in filmmaking, from script-writing to editing.
Jose has directed and worked on several different kinds of productions, including music videos, documentaries and films. Prior to working at RapidSOS, Jose was the Video Content Specialist for Spotahome, a fast-growing Spanish hospitality startup that recently won the 2016 European South Summit startup competition award. At Spotahome, Jose created videos throughout all major cities of Spain. When not making videos, he loves traveling, bike riding, photography, and making music.
Jose is a strong believer in technology as a means of transforming lives by helping people when they need it most. He is thrilled to be working on video content for RapidSOS and to be a part of this revolutionary shift in safety technology.
Jee Yoon Choi
Jeeyoon has experience in working on service, experience, and interaction design projects that tap into people’s cognitive and emotional processes. Previous to joining RapidSOS, Jeeyoon collaborated with a Boston non-profit organization on a project that redesigned public spaces to better suit the needs of two particular low-income communities. She also contributed to the design processes of a mobile game application (Goldrush) for Samsung at Doubledot studio in South Korea. Jee Yoon recently graduated from the Rhode Island School of Design (RISD) with a major in industrial design.
Anna Kang brings experience from working across various industry verticals and strives to design creative
solutions that are user experienced, business approved, and development vetted. Prior to working at RapidSOS, Anna worked as an interaction
designer at Accenture Interactive for 2 years to create services for global clients.
Anna developed her passion for digital design from her internship at Involution studios, a Boston based user experience design firm, and graduated with a degree in Industrial Design in 2014 at the Rhode Island School of Design. In addition, Anna enjoys volunteering on the side and is currently a teacher's assistant at Arts in Action, a non-profit organization that provides a fine art education to children of all ages regardless of economic status.
Michelle feels deliriously lucky to have landed at RapidSOS! She immensely enjoys the product, the people, and the razor-sharp focused,
supportive, caring, and fun atmosphere. She’s equally excited about IT, specifically networking. She has a full Cisco lab at home that she
regularly adds to and tinkers with.
Having recently acquired her CCNA R&S certification, she continues to study for her next certification. Presently, she is soaking up all she can about QA and looks forward to what the future holds!
Bryan brings to RapidSOS a passion for technology and philanthropy. He graduated from Rutgers University in May of 2016, with a
bachelor's degree in Economics and a minor in Computer Science and now is a Quality Assurance consultant for RapidSOS.
Throughout his time at Rutgers, Bryan volunteered and set up events which raised over $30,000 for the Amy Foundation, an organization that raises money for community mammogram screenings. He also assisted in fundraising for the Military Heroes Foundation, which honors and aids thousands of military veterans and their families in communities throughout the U.S. and Canada. Bryan interned at the Center for Nurse Education and Testing, and manages the website for his family's business.
He enjoys traveling, learning new technologies, playing the drums, and volunteering.
RapidSOS' advisors bring extensive expertise across the telecommunications, technology, and 9-1-1 industries.
Dennis R. Patrick served as the Commissioner and then Chairman of the Federal Communications Commission (FCC) between
1983 and 1989, under Presidents Ronald Reagan and George H.W. Bush. During his tenure, Mr. Patrick oversaw a significant period of change
in the telecom industry. Mr. Patrick also served as Associate Director of Presidential Personnel at the White House under President Reagan.
Following his role at the FCC, Mr. Patrick served as CEO of Time Warner Telecommunications, a division of Time Warner Entertainment. He then founded and served as President & CEO of Milliwave LP, a local exchange telephone company later acquired by Winstar. Following Milliwave, Mr. Patrick served as the first President of AOL Wireless.
Mr. Patrick served as CEO & President of National Geographic Ventures, a subsidiary of The National Geographic Society, Inc. As CEO, Mr. Patrick oversaw National Geographic's rapidly growing television, feature film production, and cable channel businesses, as well as the maps and interactive divisions.
Currently, he is President & CEO of Patrick Communications Inc. and Doeg Hill Ventures LLC. Mr. Patrick is Director of Network Access Solutions and a Member of the Business Advisory Panel at HealthSport, Inc. He is a Board Member of the National Geographic Channel in the U.S. and National Geographic Channels International. Mr. Patrick also served as trustee of Occidental College.
Mr. Patrick holds a BA Magna Cum Laude from Occidental College and a JD from UCLA.
William H. Swanson is a retired chairman and chief executive officer (CEO) of Raytheon Company.
Swanson served as chairman and CEO of Raytheon from January 2004 to March 2014, at which time he
stepped down from the role of CEO. He retired from the company in September 2014, finishing a
42-plus year career with the company.
During Swanson’s tenure as CEO, Raytheon’s sales grew 26 percent, its stock price and dividend each increased three-fold and company debt was virtually eliminated. He also strengthened Raytheon’s culture with a focus on core company values, ethics, diversity and the customer, while transforming the company’s community engagement by championing corporate responsibility, STEM (science, technology, engineering and mathematics) education and armed services support.
Swanson joined Raytheon in 1972 and held a wide range of leadership positions, including manufacturing manager of the company’s largest operation, senior vice president and general manager of the Missile Systems Division, general manager of Raytheon Electronic Systems, president of Electronic Systems, chairman and chief executive officer of Raytheon Systems Company, and president of Raytheon.
In addition to his professional accomplishments, Mr. Swanson is a member of the Department of Defense’s Defense Business Board; member of the NextEra Energy, Inc. board of directors and chair of its audit committee; chairman of the Massachusetts Competitive Partnership; and vice chairperson of the John F. Kennedy Library Foundation board of directors. He is active in the field of education as chairman of the California Polytechnic State University Foundation board of directors, and as a member of the Cal Poly President’s Cabinet and the University of Massachusetts President’s Advisory Council. Swanson served as honorary chair of MATHCOUNTS® from 2009 to 2014.
Swanson is chairman emeritus of the Aerospace Industries Association and is a fellow of the American Institute of Aeronautics and Astronautics. He serves as a member of the Air Force Association, the Association of the United States Army (AUSA), and the Navy League. He is also a member of the CIA Officers Memorial Foundation board of advisors and the President’s National Security Telecommunications Advisory Committee.
Selected as Outstanding Industrial Engineering Graduate in 1972, Swanson was also recognized as the Honored Alumnus from California Polytechnic State University School of Engineering in 1991. He received the Outstanding Alumni Award from the American Association of Community Colleges in 2013. Additionally, he was awarded the Semper Fidelis Award from the Marine Corps Scholarship Foundation, and Aviation Week and Space Technology’s Laurel Award for his “significant contributions” to the aeronautics and propulsion field. Swanson was also named the “California Manufacturer of the Year” by the California Manufacturing and Technology Association, and is a fellow of the Royal Aeronautical Society (United Kingdom).
Swanson has received the Navy League Fleet Admiral Chester W. Nimitz Award, the NDIA James Forrestal Industry Leadership Award, the John W. Dixon Award from AUSA, a Diversity Best Practices CEO Diversity Leadership Award, the Institute of Industrial Engineers’ Captains of Industry Award, the Six Sigma Premier Leader Award from the International Society of Six Sigma Professionals, a Woodrow Wilson Award for Corporate Citizenship, and the Kennedy Greenway Vision Award.
A native of California, Swanson graduated magna cum laude from California Polytechnic State University with a bachelor’s degree in industrial engineering. His graduate work was performed in business administration at Golden Gate University. He has been awarded an honorary Doctor of Laws degree from Pepperdine University and an honorary Doctor of Science degree from California Polytechnic State University.
Terry has a 25 year career in telecommunications. For 18 of the 25 years, Terry worked for Vodafone Group Plc/AirTouch Communications in a
variety of roles domestically and internationally including Group Strategy and Business Improvement Director, Regional President, Vodafone Americas which included
oversight of Vodafone's 45% interest in Verizon Wireless and Vodafone's venture capital activities, Group Human Resources Director & Chief of Staff, President
AirTouch Paging and Vice President/GM AirTouch Cellular-Southwest Market. He has also spent several years leading and advising small, growing technology companies
in roles including CEO, QComm International and as a Board member of Fiber Tower, 724 Solutions, and Sonim Technologies. Terry's focus in his 25 year
telecommunications industry has been the global expansion of the mobile industry as well as the more recent transition of the industry from a voice to data based
one with mobile as the "platform of the future."
In June 2012, Terry received an appointment by President Obama to serve as Ambassador, Head of U.S. Delegation for the World Conference on International Telecommunications which was held in December 2012 in Dubai. In this role, Terry led a 100+ person delegation of U.S. government, industry, and civil society representatives negotiating a treaty on international telecommunications policy. This delegation formulated and communicated the U.S. policy regarding the criticality of a free and open internet, the criticality of inclusive, multi stakeholder governance, the need to proactively address cybersecurity threats and the need for liberalized, open markets which encourage accelerated broadband access in markets worldwide.
Terry is currently a Distinguished Visitor at UCLA's Anderson School of Management teaching two courses on the evolution and innovation in the mobile communications industry and is also a Faculty Advisor in the Global Access Program and Strategic Management Research Program advising students working on client assignments involved in new market entry, product development and business strategy. From 2011-13, he was an Entrepreneur in Residence at the Harvard Business School.
Terry sits on the Boards of Envivio Corp. (NASDAQ: ENVI),TeleSign and TangoCard and also sits on the Boards of the Harvard Business School California Research Center, Larkin Street Youth Services and theWorld Affairs Council of Northern CA.
Terry holds a Bachelors degree in Economics from UCLA and MBA from Harvard University and resides in the San Francisco Bay Area.
Blair Levin serves as a non-resident Senior Fellow of the Metropolitan Policy Project of the Brookings Institute. He also serves as the Executive Director of Gig.U: The Next Generation Network Innovation Project, an initiative of three dozen leading research university communities seeking to accelerate the deployment of next generation networks. From 2009-2010, Mr. Levin oversaw the development of the FCC’s National Broadband Plan. FCC Chairman Tom Wheeler cited Mr. Levin’s work, noting that “no one’s done more to advance broadband expansion and competition through the vision of the National Broadband Plan and Gig.U.” Prior to his work on the National Broadband Plan, Mr. Levin worked as an analyst at Legg Mason and Stifel Nicolaus. Barron’s Magazine noted that in his work, he "has always been on top of developing trends and policy shifts in media and telecommunications … and has proved visionary in getting out in front of many of today's headline making events." From 1993-1997 Levin served as Chief of Staff to FCC Chairman Reed Hundt. Previously, Mr. Levin had practiced law in North Carolina, where he represented new communications ventures, as well as local governments. He is a graduate of Yale College and Yale Law School.
Adrian Fenty is the former mayor of Washington, D.C. Fenty is a special advisor at Andreessen Horowitz, providing government and strategic business
development expertise. At Andreessen Horowitz contributes solutions to some of the world’s most innovative technology companies.
Before advising for Andreessen Horowitz, Adrian Fenty served as Special Counsel for Klores Perry Mitchell, P.C. At Klores Perry Mitchell, P.C., Fenty improved the firm’s ability to prosecute cases by utilizing his experience in strategic planning, business judgment, and education reforms.
Previous to joining Klores Perry Mitchell, P.C., Adrian Fenty was a special advisor for the education technology company EverFi. Fenty provided outreach and strategic business development to EverFi, offering financial, digital, and civic education programs to school districts across the nation.
Adrian Fenty was the Mayor of the District of Columbia between 2007 and 2011, where he championed unprecedented initiatives to tackle challenges facing the Nation’s Capital. As mayor, Fenty gained recognition as a national leader in urban education reform. Adrian Fenty raised students test scores, increased graduation rates, and achieved the first increase in enrollment in 39 years. Among his notorious accomplishments, Adrian Fenty maintained a rapid pace of development and achieved a AAA bond rating for the District of Columbia despite the worst economic recession since the 1930s. Fenty also reduced homicides rates by 23%, a reduction over two times greater than the nationwide reduction and streamlined government operations to improve services for residents. Adrian Fenty is also known for the expansion of affordable housing in the nation’s capital, creating over 11,000 units of affordable housing and launching the Housing First program, which is now a national model for providing permanent housing for the homeless.
Adrian Fenty obtained a J.D. from the Howard University School of Law and a B.A. in English and Economics from Oberlin College.
Christy Williams is the 9-1-1 Program Manager for the North Central Texas Council of Governments (NCTCOG),
administrative agency for 9-1-1 in fourteen counties. NCTCOG serves 44 Public-Safety Answering Points in an area surrounding Dallas/Ft.
Worth. Christy has been in the 9-1-1 industry for over twenty years and previously held the positions of Operation/Communications
Specialist and Public Education/Training Coordinator.
Christy currently also serves as the President of NENA, the National Emergency Number Association. She has previously held positions on the Texas NENA Chapter Board as North Coordinator, Secretary/Treasurer and President and has served as President of the 9-1-1 Public Educators of Texas. She chaired the national NENA Public Education Committee for 7 years. Christy was honored with the Laverne Hogan Award in 2011 and currently serves on the national NENA Educational Advisory Board.
Thera Bradshaw is an expert in public policy, administration, strategic business and technology planning,
implementation and operation of 3-1-1 and 9-1-1 public safety communications systems. She is an internationally recognized leader in the
digital cities movement and is well known as the champion for public access through electronic government. Ms. Bradshaw is the Chief
Executive Officer of TKC Consulting Group, LLC, with a practice specializing in development of strategic business plans, implementation
of technology solutions, and building effective public relations/ communications strategies focused on meeting clients business needs
to better serve the public.
Ms. Bradshaw is currently on the e9-1-1 Institute Board of Directors. She is the former Chief Information Officer of the City of Los Angeles, where she oversaw all IT and telecommunications activities and five public safety LMR radio systems. Prior to this appointment, Ms. Bradshaw served as its Manager in charge of Strategic Planning and Regulatory Activities. She is also the previous International President of the Association of Public Safety Officials and National President of the National Emergency Number Association. Ms. Bradshaw has been named one of the top municipal CIO's by Government Technology Magazine.
Ms. Bradshaw’s professional leadership extends to State, National, and International roles serving in appointed and elected position on a variety of boards and committees. She has authored numerous publications, is an in demand public speaker, and has testified before the United States Congress and the Federal Communications Commission. Ms. Bradshaw championed new college programs that were successfully adopted by the Boards of Higher Education in Oregon and California.
Ms. Bradshaw has received numerous honors. She has been named 2010/2011 Woman of the Year by the National Association of Professional Women. She was recently honored by Government Technology as the top technology innovator in America. Thera is recognized as one of the top Executive Women of leadership in Public Safety. Former Washington State Governor Gary Locke recognized Thera for her International leadership improving the quality of life in America.
As Principal at Frequentis, Wolfgang Kampichler is actively contributing to innovation and technical expertise
for future Public Safety communication or technologies in Europe and abroad. In this role he is a recognised expert on NG9-1-1/NG112 and
speaker at industry and customer events addressing topics related to VoIP and emergency services. Recently, he participated with Frequentis
in the first ever NG112 emergency communications interoperability Plugtests in Europe. The event, organised by ETSI and EENA was designed
to trial independently and jointly all components of the 112 communication chain based on NG112 networks.
He is an engineer by profession. Wolfgang started his career as a research assistant at the Department of Computer Science (Vienna University of Technology) and was awarded with the degree of Doctor in technical sciences in 2002. Since then he has acquired international expertise in emergency communications when chairing the planning committee for the NENA Industry Collaboration Event #5 (ICE 5) and co-chairing NENA ICE 6 and represents Frequentis with his profound knowledge in order to support standardisation working groups in public safety and air traffic management. He holds the position as Chair of the EENA Technical Committee and focuses on technical topics ranging from the discussion of standards and deployment of IP-based emergency services to information sharing for safety-critical issues.
Patrick Halley currently serves as the Executive Director of the NG9-1-1 Institute, a non-profit organization
that works with the Congressional NextGen 9-1-1 Caucus to promote deployment of advanced and effective 9-1-1 and Next Generation 9-1-1
services throughout the nation. Previously, Patrick served at the Federal Communications Commission, most recently as Associate Chief
of the Wireline Competition Bureau. He also served as a legal advisor to Chairman Wheeler on multiple topics as well as the Deputy
Director of the FCC’s Technology Transitions Policy Task Force.
Before joining the FCC, Mr. Halley spent over 5 years as the Director of Government Affairs for NENA – The 9-1-1 Association where he was NENA’s main architect of policy and strategy and served as the association’s liaison with Congress, the FCC and other government agencies and organizations on key issues affecting 9-1-1 and emergency communications. He served as the national 9-1-1 representative on the DHS SAFECOM Emergency Response Council and represented NENA on the FCC’s Communications, Security, Reliability and Interoperability Council (CSRIC). Prior to that, Mr. Halley served as the Deployment Director for COMCARE, a non-profit emergency response alliance. Patrick Halley is an active presenter and speaker at national public safety and communications industry conferences.
For over three decades, Fletch has contributed to the telecommunications industry from all perspectives. He has spent time as a Police Dispatcher,
field technician, and a Systems Engineer building large global private voice networks. He has helped navigate the transition from TDM to VoIP and now to SIP and WebRTC,
and holds several US Patents focused on NG9-1-1 additional data, and call handling functionality.
Widely known for his customer advocacy, and work on Public Safety Standards, Fletch was honored by the NG9-1-1 Institute where he was awarded the Industry/Technology Professional Private Sector Award by Congress and the NG9-1-1 Institute.
As Avaya’s Chief Architect for Worldwide Public Safety Solutions, Fletch manages the roadmap and strategy for Avaya solutions and ensures they meet the emerging requirements for Next Generation emergency communications in both the Enterprise and Government sectors here and abroad. He is a popular keynote speaker at many industry events, and produces several weekly Podcasts and CONNECTED Blogs covering emerging technologies and trending industry news.
In addition to his internal role, Fletcher represents Avaya as an active member in the major Public Safety organizations NENA, EENA, APCO Intl. and British APCO. He is a key author of the NENA MLTS/PBX model legislation, and an active contributor on the NENA NG9-1-1 transition standards. He was appointed to the APCO Standards Development Committee in 2014, maintains a Vice-Chair role on the EENA NG112 Technical Committee, and holds a position on the NENA Institute Board, defining standards for their Emergency Number Professional certification program. Fletcher regularly advises the FCC through participation in various committees and Task Force groups such as the EAAC, the DAC and the newly formed Task Force for Optimized PSAP Architectures.
One of Fletcher’s most recent accomplishments is the introduction of Kari’s Law, protecting MLTS users after the tragic death of Kari Hunt in a Marshall, Texas hotel in 2013, where her 9-year old daughter was unable to dial 9-1-1 while her mother was being brutally murdered just a few feet away by her estranged husband. In addition to attention at the Federal level in the FCC, new legislation in Suffolk County, NY, Illinois, Maryland and Texas were the direct result of those efforts.
Francesca Dominici, PhD
Medical & Academic Advisor
Dr. Francesca Dominici is a Professor of Biostatistics, Senior Associate Dean for Research, and
Associate Dean of Information Technology at the Harvard T.H. Chan School of Public Health. Dr. Dominici's research
focuses on the development of statistical methods for the analysis of large and complex data. She leads several
interdisciplinary groups with the goal of addressing important questions in health policy, comparative effectiveness
research, environmental health science, and climate change.
In her role as Senior Associate Dean for Research, Dr. Dominici oversees the School's Office of Research Strategy and Development (ORSD) and leads ORSD's flagship faculty grant-writing short course. In addition to her own extensive research program, Dr. Dominici has provided scientific leadership in the submission of numerous proposals designed to advance the University's scientific innovation.
In her role as Associate Dean of Information Technology, Dr. Dominici has positioned the Chan School at the forefront of the Big Data revolution. Dr. Dominici worked closely with the Faculty of Arts and Sciences (FAS) to allow Chan School faculty, researchers, staff, and students to access the FAS Research Computing environment (Odyssey). Odyssey is Harvard's largest supercomputer, spanning 9,641 square feet dedicated to compute. Access to Odyssey has transformed the research computing landscape at the Chan School, allowing faculty to pursue Big Data driven research that is pushing the frontiers of science.
Dr. Dominici was recently recognized in Reuter's 2015 list of the most highly cited researchers, ranking in the top 1% of scientists cited in her field.
Dr. Dominici is the current chair of the Committee for the Advancement of Women Faculty at the Chan School, illustrating her career-long commitment to promoting diversity in academia.
Joyce A. Bender
Medical & Academic Advisor
Joyce A. Bender is the founder and CEO of Bender Consulting Services, Inc., a firm that recruits and hires people with disabilities in the public
and private sectors, who are trained in the information technology, engineering, finance/accounting, human resources, and general business areas. Bender partners with
corporations and federal agencies in order to assist them with achieving their diversity and workforce inclusion initiatives across the U. S. and Canada.
In 1985, Joyce had a life-threatening accident due to epilepsy that caused a cerebral hemorrhage that required subsequent brain surgery. Against all odds, Joyce recovered from this accident that left her with a 60 percent hearing loss in one ear and a realization that she had epilepsy. As a result of her personal experience, she developed a passion for helping people with disabilities and established Bender Consulting Services, Inc. in September 1995.
Joyce is the immediate past-chair of the board of the American Association of People with Disabilities (AAPD) and the former chair of the national Epilepsy Foundation board of directors. Joyce is a member of the 2013 Geneva College Advancement Board. She is a board member of the AAPD, the national Epilepsy Foundation, the Epilepsy Foundation of Western/Central Pennsylvania, Variety the Children’s Charity of Pittsburgh, and Volunteers of America of Pennsylvania. Additionally, Joyce is on the Board of Advisors for the Homeless Children’s Education Fund, is a member of the Board of Trustees of Carlow University, and a member of the National Advisory Group of the National Technical Institute for the Deaf.
Awards received by Joyce Bender include the following:
- 2015 Volunteers of America Lifetime Achievement Award
- 2013 AAPD Justice for All Corporate Award
- 2013 Geneva Distinguished Service Award
- 2011 Epilepsy Foundation Hero of Epilepsy Award
- 2008 YWCA of Greater Pittsburgh Tribute to Women Award in the Entrepreneur Category
- 2008 Pittsburgh Business Times Diamond Award
- 2007 Achieva Sattler Humanitarian Award
- 2006 Easter Seals Distinguished Service Award
- 2005 UCP of Pittsburgh’s Gertrude Labowitz Lifetime Achievement Award
- 2003 Bush Administration's New Freedom Initiative Award
- 1999 President's Award, received from President Clinton at the White House, for her efforts in furthering the employment and empowerment of people with disabilities
Joyce has been featured in various periodicals including “Reader's Digest”, “New York Times”, “Investor’s Business Daily”, “Pittsburgh Post-Gazette”, and “Chicago Tribune”. Ms. Bender holds a bachelor of science degree in psychology from Geneva College, and hosts the weekly radio show, “Disability Matters with Joyce Bender” on www.voiceamerica.com.
Mariusz Ziejewski, PhD
Medical & Academic Advisor
Dr. Ziejewski is a Professor in the College of Engineering, and Director of the Impact Biomechanics Laboratory and of the Automotive Systems Laboratory,
North Dakota State University (NDSU). He is also an Adjunct Professor in the Department of Neuroscience, University of North Dakota School of Medicine. His professional
activities include research in mild traumatic brain injury (MTBI) sponsored by agencies such as the United States (U.S.) Department of Defense (DoD), Air Force and Army; and
a member of the National Highway Traffic Safety Administration (NHTSA) Collaboration Group on Human Brain Modeling and of the Biomechanical Brain Injury Evaluation research
group at the MeritCare Trauma Center.
Dr. Ziejewski has chaired scientific peer review committees for the DoD Post Traumatic Stress Disorder/Traumatic Brain Injury (PTSD/TBI) Research Program and has also been a reviewer for different DoD grant programs. He is the founding Chair of the North American Brain Injury Society (NABIS) Blast Injury Institute (BII), Editor-in-Chief for NABIS Conferences and Proceedings, and the NABIS Chairperson.
He has presented at numerous national/ international governmental/non-governmental meetings, and has published three book chapters on brain and neck injury, and over eighty technical refereed articles.
Scott Stern, PhD
Medical & Academic Advisor
Scott Stern is currently the David Sarnoff Professor of Management and Chair of the Technological Innovation
Entrepreneurship, and Strategic Management Group at the MIT Sloan School of Management.
Stern examines how innovation and entrepreneurship differ from more traditional economic activities, and the consequences of these differences for strategy and policy. His research in the economics of innovation and entrepreneurship focuses on entrepreneurial strategy, innovation-driven entrepreneurial ecosystems, and innovation policy and management. Recent studies include the impact of clusters on entrepreneurship, the role of institutions in shaping the accumulation of scientific and technical knowledge, and the drivers and consequences of entrepreneurial strategy.
Stern has worked extensively with practitioners in bridging the gap between academic research and the practice of innovation and entrepreneurship. This includes advising start-ups and other growth firms in the area of entrepreneurial strategy, as well as working with governments and other stakeholders on policy issues related to competitiveness and regional performance. In recent years, Stern has developed a popular new MIT Sloan elective, Entrepreneurial Strategy, co-founded the MIT Regional Entrepreneurship Acceleration Program, advised the development of the Social Progress Index, and served as the lead MIT investigator on the US Cluster Mapping Project.
Stern began his career at MIT, where he taught from 1995 to 2001. Before returning to MIT in 2009, he held positions as a professor at the Kellogg School of Management and as a Non-Resident Senior Fellow at the Brookings Institution. Stern is the director and co-founder of the Innovation Policy Working Group at the National Bureau of Economic Research (NBER). At NBER, Stern focused his research on the impact of information technology on emergency healthcare outcomes and costs. In 2005, he was awarded the Kauffman Prize Medal for Distinguished Research in Entrepreneurship.
Stern holds a BA in economics from New York University and a PhD in economics from Stanford University.
Scott Goldberg, PhD
Medical & Academic Advisor
Dr. Goldberg is the EMS Director in the Emergency Department at Brigham and Women’s Hospital in Boston, and an Instructor
in Emergency Medicine at Harvard Medical School. He also serves as the Associate Medical Director at the Professional Ambulance (Pro EMS) and
Pro EMS Center for MEDICS.
Dr. Goldberg brings significant experience in the practice, teaching, and leadership of emergency medicine. He has been active with Texas Task Force 2 Urban Search and Rescue in addition to being an operations level CONTOMS (Counter Narcotics & Terrorism Operational Medical Support) EMT-T. Prior to joining BWH, Dr. Goldberg held several leadership positions in EMS, including the Assistant Medical Director of Dallas Fire Rescue and several small suburban fire-based EMS systems.
Dr. Goldberg has published several medical papers on emergency care and response. His research interests include the improvement of EMS response and care, community paramedicine, and mobile integrated health.
Preet Anand was the founder and CEO of Patronus - recently acquired by RapidSOS. Patronus was featured during
The White House's Smarter Cities initiative, helped save multiple lives, and was requested by students at over
700 campuses across the country. He recently created reportjohn.org in partnership with the City of Oakland as
a first-of its kind way for community members to report sex trafficking.
Previously, he was the youngest Lead Product Manager in Zynga's history. In college, he co-led Team California's entry in the US Department of Energy's Solar Decathlon home building competition - ultimately winning 3rd place internationally.
Join the Team
We want our employees to be happy and healthy both inside and outside of work. We know that everyone is different, so what we offer is constantly evolving based on employee needs and feedback.
Say goodbye to tracked days of time off and say hello to unlimited vacation. Take the time you need to do your best work. We work hard so you can play hard, too.
Located right in the heart of the Big Apple, there is never a shortage of events, art, music, spots, and more going on right outside our door.
We take health seriously. That's why we offer our full-time employees a diverse set of medical, dental, and vision options
FLEXIBLE WORK ENVIRONMENT
We realize there are times where you may need to work outside the office. That's why we are flexible about employees working with their team to figure out what they need to stay happy.
Aside from the daily hustle, we enjoy bowling tournaments, office olympics, a kitchen full of snacks, team dinners, an annual team off-site and more!
SHARE YOUR PASSION
Whether you're new to the area or just want to share your hobbies, we have groups for everything from frisbee players to weekend sailors, NFL fans, Smash Brothers enthusiasts and more.