The power of digital alerts
RapidSOS Digital Alerts enables live agents to communicate directly with emergency services without the need for a phone call through the 10-digit verification number.
How it works
The RapidSOS advantage
Reduces operator costs
- Automates dispatch by removing the need for the phone call
- Simplifies post-dispatch
- Communications with live-chat
- Helps telecommunicators manage multiple incidents at once
Increases data accuracy
- Delivers critical decision-making data to emergency call takers and first responders
- Shares data as text to reduce human transcription errors
- Ability to transfer video, images and custom data
- Time saved from improved efficiencies
- Operators can request dispatch while still on the phone with emergency contacts
- Increased chance of prioritized response when data indicates a verified in-progress emergency
We received our first alert at 02:58 this morning. The alert came in 3 minutes earlier than the telephone call. Looks like this service will have a dramatic impact on our response times.
We’re receiving alerts early enough that the call is made and dispatched prior to the alarm company calling. Honestly, RapidSOS is a total game-changer.
RapidSOS Digital Alerts has helped us reduce response times and provide more accurate information to our responders.