Solutions | RapidSOS Digital Alerts

Eliminating the emergency services phone call

The power of RapidSOS Digital Alerts

RapidSOS Digital Alerts enables live agents to communicate directly with emergency services without the need for a phone call through the 10-digit verification number.

How it works

Device activated in an unsafe moment
RapidSOS live agent contacts user
Agent sends critical data, direct chat with 911

The RapidSOS advantage

Reduces operator costs

  • Automates dispatch by removing the need for the phone call
  • Simplifies post-dispatch
  • Communications with live-chat
  • Helps telecommunicators manage multiple incidents at once

Increases data accuracy

  • Delivers critical decision-making data to emergency call takers and first responders
  • Shares data as text to reduce human transcription errors
  • Ability to transfer video, images and custom data including medical profiles

Expedites dispatch

  • Time saved from improved efficiencies
  • Operators can request dispatch while still on the phone with emergency contacts
  • Increased chance of prioritized response when data indicates a verified in-progress emergency
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We're receiving alerts early enough that the call is made and dispatched prior to the alarm company calling. Honestly, RapidSOS is a total game-changer.

Elyse Haggerty,

Deputy Director 911 Communications Bureau at Salt Lake Airport Authority Dispatch

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