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Request air ambulances in seconds — not minutes

Digitally request, track, and coordinate air support directly with RapidSOS Unite + Global Medical Response.

Every second counts in the air

Over 550,000 patients a year depend on air ambulance transport in the U.S.—and many of those flights are launched by a 911 telecommunicator like you. But requesting air support today is often slow, manual, and fragmented.

With RapidSOS Unite, you can request and track an air ambulance in less than a minute—right from the 911 call—without stepping away from your screen or repeating critical info.

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THE CHALLENGE

911 telecommunicators stuck in a manual process

Today’s process for requesting air medical support is fragmented and time-consuming:

Calling a separate air dispatch center and manually relaying incident details
Waiting for confirmation callbacks
Coordinating field units and aircraft over radio
Losing 12–20+ minutes while new calls keep coming in

This outdated process slows care, increases risk, and keeps you from supporting other emergencies.

THE SOLUTION

Faster air ambulance requests, right from RapidSOS Unite

RapidSOS and GMR have streamlined air medical dispatch with a fully integrated request workflow—no phone calls, no switching systems. With RapidSOS Unite, ECCs can launch a request in under 60 seconds, share life-saving data instantly, and track aircraft in real time—all without leaving your screen.

Key features

Integrated digital requests

Launch air ambulance support directly from an active call or as a standalone incident within RapidSOS Unite

Real-time flight tracking

View tentative ETAs and monitor aircraft status with map-based tracking and shareable URLs for responder coordination.

Streamlined edits & cancellations

Easily update or cancel requests as scene details evolve, with built-in documentation for audit and accountability.

Supports field coordination

Share real-time tracking links via SMS, email, or MDT to improve response accuracy and reduce confusion on scene.

Air Medical Support Across the U.S. —Powered by GMR

RapidSOS Unite integrates with Global Medical Response’s national network of air ambulance providers.
ECCs within ~50 miles of an affiliated air base can digitally request support through this new workflow.

State-by-state listings – local coverage

Alabama

Air Evac Lifeteam
AirMed International
Children’s of Alabama
MedStar AirCare
UAB Critical Care Transport

Georgia

Air Evac Lifeteam
Erlanger Life Force

Missouri

Air Evac Lifeteam
HealthStar
MU Health

Florida

AirStar – AdventHealth
Johns Hopkins Lifeline
Lifeguard Aircare
ShandsCair
TraumaOne

Tennessee

Air Evac Lifeteam
Erlanger Life Force
HCA TriStar
Highlands Emergency Air Rescue & Transport
Hospital Wing
StatFlight
UT Lifestar

Nationally Recognized Providers

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See how your agency can digitally request, track, and coordinate air support directly with RapidSOS Unite + Global Medical Response.

“With just a few clicks, telecommunicators can request an air ambulance, instantly share life-saving data, and see the unit’s real-time location. It means less time on the phone, more accurate information flow, and a shared view between the ECC and GMR teams. That’s a game-changer when every second counts.”

Ted Van Horne,
Chief Operating Officer at GMR