Protect every Field Worker, Facility, and Fleet with
Real-time emergency intelligence
Connect your crews, substations, and vehicles directly to the world’s largest safety network for faster, data-driven response.
Trusted by leaders in critical infrastructure and utility safety
The Problem
The blind spot in the field
Your workforce operates across substations, remote rights-of-way, service routes, and rail corridors your company can’t fully see. A fall in a confined space, a medical event on a no-signal stretch of track, a driver who doesn’t check in — most of it goes undetected for hours, or is absorbed silently and never reported at all. The infrastructure built to protect a centralized workforce wasn’t built for one that’s this distributed.
The Solution
RapidSOS is linking critical infrastructure to 911
RapidSOS connects your field workers, facilities, vehicles, and rail operations directly to 911 and Safety Agents with full context, closing the gap between when someone needs help and when your
business finds out.
Critical infrastructure solutions powered by RapidSOS
Substations, plants, control rooms
Workplace & Facility Safety
Detect onsite 911 calls and critical incidents across substations, control rooms, and facility campuses, giving your GSOC real-time coordination with first responders.
Outcome: Faster on-site coordination, improved facility-level duty of care.
Field crews, remote & confined-space workers
Worker Safety
Frontline and lone workers trigger SOS, silent alerts, or timer check-ins and connect to Safety Agents or 911 with live location and site context, including missed check-out escalation in no-signal zones.
Outcome: Faster escalation, fewer undetected incidents in the field.
Freight & transit corridors
Rail Safety
Rail operators push real-time hazmat, cargo, and incident data digitally to 911 and first responders, replacing manual lookups and verbal relay during derailments and blocked crossings.
Outcome: Faster, better-coordinated first responder dispatch on high-severity rail incidents.
Fleet & field vehicles
Vehicle & Driver Safety (Telematics)
Crash detection and telematics data route directly to a Safety Agent or 911,
with GPS, impact severity, and vehicle data reaching dispatch before a voice call is placed.
Outcome: Faster response to fleet incidents, reduced dispatcher information gap.
Measurable impact for critical infrastructure leaders
RapidSOS helps building security teams and technology partners ensure no critical signal is lost — turning real-time alerts into life-saving data for first responders.
Direct 911 data delivery
Impact: Reduce avoidable delays in emergency response across remote sites.
Capability: Automatically send precise location and site data to 911, removing the friction of voice-only reports.
Lone worker safety reassurance
Impact: Close the OSHA exposure gap on check-in policies that exist on paper only.
Capability: 24/7 Safety Agent monitoring with automatic escalation on missed check-ins.
Rail & hazmat data delivery
Impact: Faster, safer response to derailments, blocked crossings, and trespassing incidents.
Capability: Real-time incident and hazmat/cargo data delivered digitally to 911 and mutual aid partners, ahead of arrival.
Fleet crash detection
Impact: Lower response time and dispatcher information gap for vehicle incidents.
Capability: Telematics-based crash detection routes GPS, speed, and severity data directly to 911.
Incident intelligence
Impact: Strengthen duty-of-care documentation and regulatory compliance.
Capability: Full digital logs, transcripts, and timelines for every incident.
Trusted across infrastructure
RapidSOS + Norfolk Southern — closing the information gap
Norfolk Southern partnered with RapidSOS to replace slow, manual database searches with automated digital alerts. Now, 911 centers and first responders instantly receive critical locations, hazmat details, and safe-handling guidance before arriving on scene.
Join our safety network
devices connected to 911 from leading tech companies
first responder users use RapidSOS
first responder agencies use RapidSOS
emergencies supported by RapidSOS
Ready to transform safety across your critical infrastructure operations?
Speak with a safety expert to see how RapidSOS can connect your field workers, facilities, fleets, and rail operations to the response they need in an emergency.