Simplified workflows. Reduced burnout.
Better decisions.
RapidSOS Unite brings critical tools and data into a single end-to-end environment. Powerfully enhanced by AI built with public safety.
The high cost of fragmented data
Manual Capture Delays
Slow, error-prone manual data capture delays dispatch.
Siloed Data = Risk
Critical information (location, medical history) is siloed, putting responders at risk and limiting life-saving decisions.
Staff Burnout
The staffing crisis and data overload put telecommunicators at risk of burnout, hindering their critical impact.
System Outage Risk
System failures cripple agencies and erode public trust. RapidSOS provides a backup plan.
Unified platform. Unified response.
Reduce admin burden
Use AI to process non-emergency requests, enabling you to focus on critical calls.
One View = Better Decisions
Bring essential data and intelligent protocol guidance together for confident decisions.
Dispatch quickly
Efficiently get support from field responders, air ambulances, drones and more.
Quantify your impact
Provide analytics to secure funding and improve outcomes for your community.
Powered by AI built with Public Safety
Harmony AI: Unify Data, Automate Trivial Tasks
See how RapidSOS Harmony AI unifies context from 723M+ connected devices and live 911 audio to highlight what’s most important and automate trivial tasks for busy teams.
Key features
Call transcription
Reduce errors and save time with real-time call transcripts.
Language translation
Bridge language barriers across 190+ dialects with AI-powered translation.
Protocols
Faster response times and consistent call-taking with integrated protocols.
Text/Video
Communicate clearly with callers without the hassle of extra tabs.
Non-Emergency Automation
Reduce staff workload by using AI for non-emergency calls.
Analytics
Easy-to-read dashboards and “Ask Harmony” AI assistance to answer on-the-fly questions.
More than a tool. An end-to-end solution.
Unified Workflows
Streamline every response with data in one powerful platform, ending fragmented information and manual processes.
Enhanced Outcomes
Empower first responders with real-time, actionable intelligence, eliminating dangerous blind spots.
Reduce Stress
Alleviate stress and burnout by automating manual tasks, freeing your team for the human connection that saves lives.
Outage Resilience
Sustain operations with a redundant, digital pathway you can trust, even during system outages.
CASE STUDY
El Cajon PD Bridges Communication Gaps with RapidSOS HARMONY
AI-powered translation and transcription enhance situational awareness and reduce delays.
Trusted by 5,700+ 911 Centers
of the US population is covered by RapidSOS
first responder agencies use RapidSOS
devices connected to 911 from leading tech companies
integrated software solutions
FAQs
Find answers to the most frequently asked questions about RapidSOS
Do I need to replace my current CAD or Call Handling to work with RapidSOS Unite?
No, RapidSOS Unite is an end-to-end platform that automates workflows and empowers your team. It works with your current system operations.
Is RapidSOS Unite affordable for my agency?
The cost for upgrades to RapidSOS Unite take your ECC’s size into account, so Unite can meet the needs of agencies of all sizes.
How does AI benefit my telecommunicators?
Technology will never replace the talent, ingenuity, and professionalism of public safety. RapidSOS believes that AI can serve as a co-pilot for 911, automating mundane and redundant tasks so your team can focus on their mission. The platform’s AI instantly transcribes calls, generates summaries, and provides real-time protocol guidance.
Can RapidSOS UNITE support my agency during outages?
Yes, agencies use RapidSOS Unite to sustain operations during outages. Our platform is purpose-built to facilitate seamless collaboration across jurisdictions, providing a fail-safe backup and enabling multi-agency data sharing during large-scale events. The platform ensures seamless continuity during any event and helps you withstand the unpredictable.
What training lift is needed when upgrading to the full RapidSOS UNITE offering?
The best part of RapidSOS Unite is that it’s an interface your team is already familiar with. So when your agency chooses to upgrade to our full suite of capabilities, your team can seamlessly adopt those capabilities in the same interface they already use daily.