Verify Emergencies The Moment They Are Detected
Real-time emergency verification by RapidSOS safety agents or your operations center. When an alert—via wearable, button, or app—triggers, RapidSOS verifies it, reducing false alarms and escalating to 911 only when needed.
Receive Verified Emergency Alerts in Real-Time
When an emergency or incident is detected—whether by a button, sensor, wearable, or mobile app—data is securely transmitted to the RapidSOS Platform through our API. Alerts are then routed instantly to RapidSOS Safety Agents or your own team, ensuring that each incident is ready for real-time review and response, empowering your team to act quickly and effectively.
Verify Through RapidSOS or Your GSOC
With RapidSOS, you have the flexibility to choose between our 24/7 safety agents or your own operations center to verify incidents, ensuring each alert is validated before escalation.
RapidSOS Safety Agents
- Alerts from connected devices, such as wearables or mobile apps, are verified by our 24/7 Safety Agents.
- Safety agents connect directly with individuals via phone or text, authenticate the situation, and verify the need for escalation.
- Verified incidents are then escalated to 911, providing real-time data such as location, medical information, or other critical incident details.
Customer’s Global Security Operations Center (GSOC)
- Alerts are routed directly to your operations center (GSOC), where your team verifies the incident according to internal protocols.
- Once verified, the GSOC can escalate incidents to 911, enabling a centralized, streamlined response for large organizations.
Provide First Responders with Context-Rich Data
When emergencies are verified, RapidSOS instantly transmits enriched data—including real-time location, user profiles, and incident context—directly to 911. This enhanced situational awareness enables first responders to act more effectively, arriving on scene faster and with the knowledge they need to respond appropriately.
Review and Analyze Post-Incident Reports
Access detailed post-incident reports through our reporting dashboard, featuring call recordings, chat/SMS history, and disposition details for each incident. Real-time feedback is provided through Post-Incident Reports, allowing your team to track patterns, measure response effectiveness, and refine emergency protocols.
Ensure Reliable Verification of Emergency Incidents
- Discovery Call
Every conversation begins with a discovery call. During this call, one of our experts will take the time to understand your team’s specific challenges with coordinating emergency response today. - Tailored Demo
Next, we’ll tailor a demo to address those challenges. This demo will include you and key members of your team who can provide deeper insights and assess RapidSOS as a potential solution. - Business Case and Strategy Discussion
After the demo, we’ll work with you to evaluate the solution’s fit for your organization. Together, we’ll explore strategies, discuss a potential business case with a before-and-after impact analysis, and outline next steps as you assess RapidSOS for your needs.