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About
Public safety | Emergency Communication Centers

The RapidSOS advantage

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A trusted partner to public safety

As emergencies rise, telecommunicators are facing unprecedented difficulties in responding to them. Our platform was built in collaboration with public safety – we’re working together to overcome those challenges.

One unified, easy to access solution

We understand that you’re working across too many screens and that you need to see everything in one place. RapidSOS gives you that solution, with more free features to help streamline your workflows.
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Testimonials, stories and more

Easily access life-saving data to improve incident outcomes

  • Incident location
  • ANI/ALI for all call types
  • GIS and rich data
  • Real-time locations of responders
  • Live video from body cameras
  • And much more

Unify tools, data and resources into one master view

  • Access best-in-class technologies directly in the systems you use today
  • Purchase vetted public safety software (CAD, call handling equipment, mapping, 2-way video and more) from our RapidSOS Partner Network
  • Seamlessly access our partners’ technology

Maintain operations during network failures and outages

  • Web-based access provides continuity of operations when core 911 networks and systems go down
  • A separate, redundant data pathway supports the safety and security of local citizens
  • Multiple fail-safes allow people in need to reach 911 in the event of system failure

Improve agency interoperability

  • Collaborate with peer agencies by digitally sharing incident details
  • Broadcast major incidents within your agency and with peer agencies

RapidSOS software integrations

Our software integration partners help telecommunicators see and act on the life-saving data provided by RapidSOS inside their existing workflows. Technology provided includes:

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CAD

Dispatching resources
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CPE/CHE

Handling incoming calls
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Mapping

Accurate positioning
logging

Logging

System of record

RapidSOS Partner Network

Access vetted third-party technologies from our Partner Network from inside RapidSOS.

  • Text-to-911 and multimedia
  • Map layers and connected buildings
  • Live stream video
  • And more

Technology and people working together to keep local
communities safe. Join us.