Know About Emergencies the Second They Happen
RapidSOS complements your GSOC technology with instant awareness of mobile 911 calls—so you can respond to onsite emergencies faster.
Security teams can’t respond to what they don’t know
1. Most 911 calls are mobile, but GSOCs have no visibility
80% of 911 calls come from mobile devices, yet GSOCs have no way to detect them when they originate inside their facilities. This delay in awareness leads to slower onsite response, forcing security teams to be reactive instead of proactive.
2. First responders arrive before GSOCs are even aware
50% of security teams report that first responders often arrive before they are even aware of an emergency. This lack of real-time situational awareness weakens security leadership’s credibility and delays coordination with law enforcement, EMS, and fire life safety teams—worsening the overall response.
3. GSOCs still rely on manual emergency reporting
42% of security teams depend on employees to call and report emergencies—often after the fact. This outdated approach leads to delayed response times, missed critical details, and operational inefficiencies, keeping security teams a step behind.
Source: 2025 State of Emergency Response: The Cost of Delayed Emergency Notifications on Enterprise Security and Safety
How it works
Detect 911 calls from any location in real time
The moment a 911 call is made from within or near a facility, security teams are notified—simultaneously with 911. No more blind spots. RapidSOS provides real-time intelligence, enabling faster, more proactive response.
Instant notifications for GSOCs and onsite security
RapidSOS consolidates related 911 calls into a single incident, preventing alert fatigue while ensuring no emergency goes unnoticed. Alerts include location details and are delivered via SMS, email, API integrations, or the RapidSOS dashboard—ensuring the right personnel get the right information at the right time.
Coordinate and assist first responders before they arrive
With real-time awareness of any 911 call, security teams can immediately pull up camera feeds, deploy onsite personnel, and mobilize to prepare for first responders—ensuring a faster, more coordinated response.
Analyze incidents to strengthen future response
A full history of 911 calls enables security teams to identify security gaps, refine response protocols, and improve risk mitigation strategies—ensuring better preparedness for future emergencies.
Key features
Instantly detects 911 calls from mobile devices onsite and alerts security teams in real time.
Sends alerts via SMS, email, Slack, or integrates into existing security platforms to ensure critical notifications reach the right teams.
Groups related 911 calls into a single, actionable notification to reduce alert fatigue and provide better situational awareness.
Provides caller location within 25m and estimated floor level, enabling faster and more precise emergency response.
Allows security teams to register locations for events (like sporting events, conferences or investor meetings) to track 911 calls during their duration.
Enables organizations to register executives (with their consent) and receive immediate alerts when they dial 911, ensuring awareness and proactive action.
What you gain with RapidSOS
Instant awareness of onsite 911 calls
Know the moment a 911 call is placed from any registered locations, instantly eliminating emergency response blind spots.
Faster preparation for first responders
Be prepared before first responders arrive, improving response times and reducing chaos.
Complete visibility, no manual reporting or human intervention needed
Stop relying on employees to manually report emergencies—GSOCs gain real-time awareness.
Solutions
Physical locations
Notify onsite security teams of emergencies as they happen, enabling preparation and coordination before first responders arrive.
Large events
Track and respond to 911 calls made at high-trafficked events, including conferences, board meetings, sporting events, and concerts, to improve emergency response.
Executive protection
Detects when executives or key personnel dial 911 from a mobile device for faster awareness and response.
Schedule a 30 Minute Briefing
Start today (and stop missing critical 911 calls)
Despite millions in security investments, your GSOC still relies on manual emergency reporting—it’s time to fix this critical gap.
- Ensure your GSOC and senior security leadership know when emergencies occur
- Enable real-time 911 call alerts at your locations
- Join major global brands via our early adopter program
- Benefit from low start up pricing