Your one-stop solution for critical incident data
We know you have too many screens and time is lost due to insufficient communication. RapidSOS now delivers an all-in-one mapping solution with more free features to help streamline workflows and provide even better situational awareness during an incident.
RapidSOS Portal® is a free, web-based tool that provides a real-time view of emergencies in your jurisdiction plus training or administrative resources.
RapidSOS Premium™ not only includes the features of RapidSOS Portal, it streamlines all incoming data for every incident in your jurisdiction.
Unmatched free and premium features
One unified map solution for ECC operations
Jurisdiction view of emergencies on one map
Quick access to launch partner applications from within RapidSOS interface
Field responder locations (via Axon and IamResponding)
Access to resources purchased by your community, indoor floor plans
Accurate device-based location
Real-time location data updates
Estimated floor levels for caller locations
Robust locally authoritative GIS solution, including:
Supplemental map layers, including responder boundaries
Tooling for GIS teams to update map’s data
Cloud-based GIS service hosting costs included in overall price
Ability to geocode to your locally authoritative GIS data
Integration with Esri basemap
Redundant source of GIS data in event of outages
Ability to search your GIS data for addresses and places
Support for fully embedded indoor maps
Easy access to more incident-rich call information
Life-saving additional data (health profiles, vehicle telematics, alarms)
Separate, redundant data pathway
Growing list of 90+ partners providing a variety of incident-specific data from 500M+ devices, apps, and sensors
Configurable audible incident notifications
Agency Share and Chat for fast collaboration in mutual aid scenarios
Display all of ANI/ALI cellular locations together on one screen
Broadcast incidents to peer agencies and within your own agency
Call Taker Mode to automatically open call details upon answer
Enhanced efficiency through digital requests for service
Display of location for Text-to-911
Digital Alerts, including alarms in homes, schools, banks, hospitals, etc
Active Assailant Alerts
Alerts integrations into CAD
Text to initiate location request*
Text to initiate live video streaming request*
Text message language translation as used by other providers*
We are rolling out RapidSOS Premium features in intentional phases to maximize the opportunity for adoption, training and customization.
The life-saving difference data can make
Jeanette Watson’s quick thinking and use of RapidSOS ensured that field responders were dispatched quickly to a life-threatening emergency.
I just got off the phone with a 5 year old who was scared and home alone. He had no idea what his address was. Thanks to RapidSOS it populated right at the correct address and the deputy was able to find the little boy.
Heather Myers, St John’s County Telecommunicator
Recently our system went down, so we didn’t have 911. Because of the satellite that RapidSOS uses we were still able to see 911 calls coming in.
Laura Hicks, Lee County telecommunicator
The accuracy of RapidSOS is bar none. With the integrated map we can easily pinpoint [exact locations]. Dispatchers are all about expediency with accuracy to make their jobs more efficient. We love it!
Mary Nolte, Kirkwood Police Department