The Cost of Delayed Emergency Notifications: What Corporate Security Leaders Must Know
When an emergency happens, every second counts—but for corporate security teams, delays in receiving critical incident information can mean operational disruptions, safety risks, and financial losses. In this episode of The Safety Gap Podcast, the RapidSOS team presented original research findings from a recent survey of 300 corporate security and safety leaders, revealing the real business impact of delayed emergency notifications and the urgent need for faster, more coordinated responses.
Hear Deirdre Fike, former VP of Investigations & Intelligence at MGM Resorts International, Karin Marquez, Chief Brand & Public Safety Officer at RapidSOS, Cassidy Shield, Chief Marketing Officer of RapidSOS discuss how corporate security teams can close the emergency response gap.
Speakers
Karin Marquez is a public safety veteran, having started her career in 1997 as a dispatcher, where she dispatched Police, Fire and EMS. Today, Karin is the Chief Public Safety Brand Officer at RapidSOS and serves on the National Emergency Number Association (NENA) Board.
Cassidy Shield is the Chief Marketing Officer of RapidSOS, which securely links life-saving data from 540+ million connected devices and buildings directly to 911, RapidSOS Safety Agents, and field responders globally.
Deirdre Fike is the former VP of Security and Investigations at MGM Resorts International and a retired FBI executive with nearly three decades of experience in corporate security, crisis management, and intelligence operations. Prior to MGM, she served as Chief Security Officer at Kaiser Permanente, overseeing enterprise-wide security strategy and risk management.
Download a full copy of the 2025 State of Emergency Response Report
Read a full copy of the report that we discuss in the podcast to see what 300+ security leaders reveal the cost of emergency response delays.
