See the emergency in real-time
Provide critical intelligence and real-time visibility to 911 and first responders when seconds matter most.
See the scene, save the life
In an emergency, the ability of a 911 telecommunicator to see the scene can be the difference between tragedy and a life saved. Live video to 911, a capability available through the RapidSOS Unite platform, provides this life-saving power of sight.
The problem
From clunky workflows to one-click clarity
For too long, 911 relied only on voice, leading to incomplete information. Existing video solutions are clunky and slow, forcing telecommunicators to waste precious time coaching callers through multiple steps. This friction causes dangerous delays in life-or-death situations.
The Solution
A new era of real-time, integrated intelligence
This is a stream of real-time intelligence with zero friction. In UNITE, you’re able to get eyes-on-scene when and how you want, with the ability to control who has access to incoming video and opt-in mechanisms to protect your team.
From voice-only to full situational awareness
Verifying the crisis
Dispatchers can instantly confirm the nature and scale of an emergency—the exact location of a fire, the number of people involved in an accident, or the surrounding environment. This visual context ensures that first responders are dispatched with full knowledge and preparation.
Targeted and efficient response
With a clear view of the scene, ECCs can allocate the most appropriate resources immediately. This early intelligence optimizes response times and ensures that first responders arrive prepared, enhancing both their safety and the safety of the community they serve.
Critical in moments of silence
When a caller is injured, trapped, or in a volatile situation like a domestic violence incident, they may be unable to speak. The ability to initiate a silent video stream with a single, intuitive action provides a life-saving information channel to 911.
Showcase a Safer Community
This technology is a powerful, visible commitment to public safety. For community leaders, it demonstrates a tangible investment in modern tools that protect residents and empower first responders, making the entire community safer.
Live video to 911 helps de-escalate call
Iredell County, NC dispatchers used RapidSOS live video to de-escalate a domestic disturbance, protect deputies, and guide a caller to safety.
Customer Proof
Iredell County, NC
911 IT Tech Support
Telecommunicator II/Dispatcher