Keep Workers Safe with Effective Emergency Response
Improve response times and efficiency in emergencies. RapidSOS simplifies emergency response coordination, enabling companies to deliver faster and more effective assistance.
Trusted by Trust & Safety leaders at
The problem
Fragmented communication with emergency services leaves workers vulnerable and delays critical response times.
Manual call routing and verification steps delay help, increasing dispatch processing and response times.
Verbal relay of emergency details can lead to human error and misunderstandings, reducing response effectiveness.
Incomplete and scattered safety incident data require pulling from multiple sources, delaying resolution and complicating effective emergency management.
How RapidSOS works
Directly connect users to emergency services
With RapidSOS, workers can connect directly to their local 911 on a priority line, bypassing administrative bottlenecks. Additionally, users can engage silently through a panic button or SMS, providing a discreet way to seek help without drawing attention. This streamlined process significantly reduces response times, ensuring critical help reaches workers faster.
Enhance emergency responses with real-time data
RapidSOS delivers critical data such as location, user profiles, health information, and telematics to Emergency Communication Centers (ECCs) at the time an incident escalates to 911. This real-time supplementary data ensures that first responders have all the necessary information to act swiftly and effectively, enhancing situational awareness for emergency personnel.
24/7 Safety Agent support for immediate assistance
If workers feel unsafe, RapidSOS provides 24/7 access to trained safety agents who can verify incidents via voice or SMS. Agents assist with uncomfortable situations, make reassurance calls, and notify emergency contacts. If emergency services are needed and the user is unable to speak, the agent can escalate to local 911, providing real-time location and incident details.
Full visibility into all safety incidents
RapidSOS provides a real-time view of all safety incidents in one unified dashboard. Companies can access call recordings from safety agents, incidents escalated to emergency services, and other incident details. This information enhances decision-making during emergencies, leading to better outcomes and a more coordinated response, ultimately improving the overall safety experience and response quality.
Grubhub knows that feeling comfortable on the road is a huge component of a positive driving experience, and we are thrilled to partner with RapidSOS to allow our drivers to quickly connect with first responders directly through our app in case of emergency. Our delivery partners are essential to thousands of businesses and communities, which is why we are constantly innovating to offer the latest safety features and technology.
Jeff Smith
Director of Logistics for Grubhub
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How Grubhub’s app protects drivers during unsafe moments and emergencies
Read case studyRequest a demo
What to Expect:
- Initial Contact: A RapidSOS expert will reach out to schedule a demo.
- Understanding Challenges: During the call, they will learn about your team’s current challenges with emergency response coordination.
- Tailored Demo: Based on your challenges, they will tailor a demo for you and other key stakeholders to vet RapidSOS as the solution.