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Behind the Save: Empowering Communities through the RapidSOS and Avive Partnership

Behind the Save: Empowering Communities through the RapidSOS and Avive Partnership

From a 911 call to a neighborhood save: Lessons from the Forsyth County cardiac rescue.
By RapidSOS
March 17, 2026
3 min read
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The recent lifesaving event in Forsyth County serves as a powerful testament to what happens when technology and community spirit align. When Vince Warren collapsed in his yard, it wasn’t just the arrival of an ambulance that saved him—it was a synchronized digital response that put a neighbor with an AED at his side minutes before professional help could arrive.

This wasn’t a stroke of luck; it was the intended result of the 4-Minute City (4MC) initiative. By integrating Avive’s “smart” AED technology directly into the RapidSOS platform, we’ve moved beyond traditional emergency response into a new era of “community-sourced” survival.

The Mission: Closing the Gap

The foundation of the 4-Minute City program is simple but vital: ensure life-saving care reaches a patient within the critical four-minute window following a collapse. Because brain damage begins after four minutes of oxygen deprivation, and survival rates drop by 7% to 10% for every minute without defibrillation, the gap between a 911 call and EMS arrival (often 8-12 minutes) is where lives are lost.

Our partnership with Avive turns the 911 center into a proactive hub that bridges this gap.

"The fact that we now have a miniaturized device that can be alerted proactively by 911 systems... is what we meant to do from day one: getting these devices in the hands of folks that can really make an impact on somebody's life."
Rory Beyer, President & Co-Founder, Avive
How ECCs Benefit from the Integrated Tool

For telecommunicators, the integration of Avive data through RapidSOS provides a “well-oiled machine” for response. Dispatchers gain unprecedented visibility and control, transforming their role from purely giving instructions to actively managing a multi-layered rescue.

Key benefits seen by ECCs include:

  • Precise Location and Verification: Immediate GPS verification through RapidSOS ensures help is sent to the right place, even when callers are in a state of panic.
  • Digital Dispatch of AEDs: With a single click, dispatchers can alert Avive AEDs and citizen responders within a one-mile radius of the incident.
  • Real-Time Tracking: ECCs can track “little dots” on their map as citizen responders move toward the patient, allowing them to reassure the caller: “Help is almost there, a neighbor is coming with a defibrillator.”
  • Data-Driven Standard of Care: The technology transmits real-time field data to the hospital, ensuring doctors have a “play-by-play” of the rescue before the patient even arrives.
"There's one piece is bridging the gap and bringing 911 into that workflow... now they have the ability to digitally dispatch this lifesaving technology."
Karin Marquez, Chief Public Safety Brand Officer, RapidSOS
Video demonstrating what receiving emergency information from Avive AED looks like
The Human Impact: Superpowering the Response

The true power of this partnership is that it doesn’t replace the human elements of emergency response; it “superpowers” them. It empowers dispatchers to stay calm and focused while providing them with the tools to change a community’s standard of care.

"Before, we would just send the fire department and EMS and hope they got there fast enough. But now... we can see where these AEDs are in the community and dispatch a citizen responder... in a cardiac arrest, every second counts."
Emily Straight, Telecommunicator, Forsyth County 911
Unlocking Potential for Medical Device Companies

The success of the Avive integration serves as a blueprint for the entire medical device industry. For companies developing wearable health monitors, smart medical alerts, or connected diagnostic tools, partnering with RapidSOS offers a direct path to improving patient outcomes.

By joining the RapidSOS network, medical device companies can:

  • Reduce Time-to-Treatment: Automatically trigger alerts to 911 centers with rich clinical data (heart rate, fall detection, etc.) before a user even picks up the phone.
  • Provide Context to First Responders: Ensure paramedics arrive knowing the patient’s specific medical history or the exact nature of the emergency.
  • Differentiate Your Product: Move beyond simple “monitoring” and offer users the ultimate safety feature: a direct, data-rich link to emergency services.
Ready to Save More Lives?

Is your technology ready to make the jump from a standalone device to a life-saving tool in the hands of 911? Find out how RapidSOS can get your critical data into the hands of ECCs when it matters most.

Request a Demo Today