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The Real-time Safety Gap: How Nomo Smart Care Protects Aging Adults

The Real-time Safety Gap: How Nomo Smart Care Protects Aging Adults

By RapidSOS
March 20, 2025
3 min read
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The Problem: Not the Fall, but the Silence

Falls are the leading cause of injury-related deaths among older adults. According to the CDC, over 14 million falls were reported last year. However, many incidents happen behind closed doors, without witnesses, and often without anyone knowing help is needed. 

In the Safety Gap Podcast, Tim Sherno, Chief Marketing Officer for Nomo Smart Care, shared insights about the sensitive issues behind caring for our aging population and how Nomo designed their system to enhance the safety of elderly individuals living alone.When we think of a traditional person emergency response for the aging population, we think of solutions that rely on a button press. But what if someone is unconscious, disoriented, or too proud to call for help? Families are left in the dark, asking:

  • “What if I hadn’t checked in?”
  • “How long were they on the floor?”
  • “Why didn’t I know something was wrong sooner?”

The true danger isn’t just a fall; it’s the silence that follows. Falls often lead to further injury including hip damage, subdural hematomas, or brain injury which require quick response to mitigate long lasting impact.

“Buttons fail when people can’t or won’t press them.”
Tim Sherno, Chief Marketing Officer, Nomo Smart Care
The Solution: Smarter Detection, Better Response

Nomo Smart Care redefines senior safety with privacy-first, AI-powered sensors that detect an individual’s normal motion. By tracking day-to-day behaviors, Nomo can surface falls and behavioral anomalies in real-time without requiring worn devices, cameras, or manual activation.

Nomo Daily Trends tracking: sleep, activity
Nomo daily trend tracking: Wake times

In caregiving, there’s a wide emotional gap between “everything’s fine” and “call 911”. 

Nomo was built to close that gap by catching the quiet moments of concern that fall between those extremes. When something feels off—like a skipped routine or prolonged inactivity—Nomo notifies caregivers, giving them the insight they need to act early. 

This isn’t just about emergencies. It’s about clarity, confidence, and calm. By delaying the first fall through monitoring hygiene, diet, and prescription adherence, Nomo can significantly impact the quality of life and financial stability of families. These moments—so often missed by traditional systems—are where Nomo shines.

When something is wrong, the system sends real-time alerts to caregivers. And integrated with RapidSOS, Nomo can deliver life-saving data directly to 911, in a dispatch system already used by thousands of ECCs nationwide, so help arrives as quickly as possible. 

With detailed knowledge of the incident, telecommunicators can deliver contextual emergency response,—avoiding overreaction while still ensuring quick help when it’s truly needed.

“We wanted to avoid two extremes: no help at all, or a fire truck showing up when someone just dropped their phone. That’s where RapidSOS helps,—sending the right information at the right time.”
Tim Sherno, Chief Marketing Officer, Nomo Smart Care
How It Works: Turning Signals Into Response

Nomo Smart Care + RapidSOS transforms invisible incidents into fast, informed responses:

Step 1: Passive Monitoring: Discreet sensors in key areas of the home monitor movement and detect fall-like events or prolonged inactivity.
STEP 1:

Passive Monitoring

Discreet sensors in key areas of the home monitor movement and detect fall-like events or prolonged inactivity.
STEP 2:

Smart Detection

Using AI, Nomo distinguishes real concerns from daily activity to minimize false alarms.
Step 2: Smart Detection: Using AI, Nomo distinguishes real concerns from daily activity to minimize false alarms.
Step 3: Real-Time Notification: The caregiver receives a push alert, for example: “Fall detected in the living room. No movement since.”
STEP 3:

Real-Time Notification

The caregiver receives a push alert, for example: “Fall detected in the living room. No movement since.”
STEP 4:

Human Decision Point

From the Nomo app, the caregiver can call, check in, or escalate the incident to 911.
Step 4: Human Decision Point: From the Nomo app, the caregiver can call, check in, or escalate the incident to 911.
Step 5: RapidSOS Escalation: If escalated, RapidSOS securely transmits incident details—including fall type, location, and health context—directly to 911, improving speed and clarity of response.
STEP 5:

RapidSOS Escalation

If escalated, RapidSOS securely transmits incident details—including fall type, location, and health context—directly to 911, improving speed and clarity of response.
A Model for Safety Innovators

Nomo’s journey shows what’s possible when a smart product takes into consideration the day to day experience of their users and connects it with a trusted public safety platform to provide contextual escalation. For companies building tech for at-risk populations, this isn’t just a case study—it’s a blueprint.

When your product integrates with RapidSOS:

  • Alerts go beyond the app—they reach dispatchers and first responders.
  • You shift from passive monitoring to active coordination.

Your product becomes part of a larger public safety ecosystem.

Hear Nomo’s Full Story


The Safety Gap Podcast
Nomo Smart Care
Tim Sherno shares how Nomo is changing the future of senior safety—without compromising dignity.

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