UNITE | Communicator Module

Streamlining Emergency Communication

Request a Demo gif demonstrating how RapidSOS technology can translate live chat messages between callers and emergency telecommunicators

Uniting workflows for faster emergency response

Optimize emergency response with the RapidSOS UNITE Communicator module. Streamline messages and video to improve response times and outcomes. Efficiently handle abandoned calls and support individuals who can’t speak or need translation.

Key Benefits of the UNITE Communicator Module

Real-time language translation

Supports diverse communities with real-time translation of 175+ languages

Quick-reply messages for rapid communication

Improves efficiency with unlimited library of pre-configured messages

Extended multimedia storage

Enables agencies to download multimedia elements from conversations for post-incident retrieval

Customizable UNITE modules to suit your agency’s needs

gif displaying how RapidSOS technology enables call centers to analyze their performance by evaluating data such as call length, method of emergency alerts, and average answer time

Intelligent Analyst

Upgrade for Analytics

Review your agency’s data via intelligent analytics and reporting capabilities.

Single Sign-On

Upgrade for Access & Security

Allow users to log in via Single Sign On and auto-create users with Just-In-Time Provisioning, reducing administrative work and increasing cybersecurity rigor.

Field Responders

Upgrade for Field Agencies

Extend the power of critical data with IamResponding, an end-to-end emergency response system for field responders everywhere.

GIS

Upgrade for Mapping Module

Incorporate Locally Authoritative GIS Data, improving the accuracy of what’s shown and giving increased resilience and control to your center.

UNITE

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