Watch on Demand
Mutual Aid and Beyond With Northern911
How RapidSOS' backup PSAP can benefit your agency during outages, disasters and staffing shortages
RapidSOS has acquired Northern911, a trusted provider of backup 911 services across North America — enabling a new mutual aid option for agencies during disasters, outages, and staffing shortages.
Things you’ll learn during this webinar:
- An overview of Northern911, a primary and back-up PSAP staffed by APCO-certified telecommunicators.
- How back-up services can support your agency during major incidents and outages.
- A fast, reliable solution for out-of-jurisdiction calls.
- How Northern911 supports default routing when a call cannot be delivered to its intended PSAP.
Speakers

Taylor Shantz
Northern911, Vice President of Strategic Initiatives
Joins RapidSOS with Northern911, where she led strategy and operations. With a background in engineering and over a decade of experience in telecommunications, Taylor brings a people and mission-first approach to public safety leadership.

Jamison Peevyhouse
SVP, Public Safety RapidSOS
Decades in public safety, QA expertise, working with agencies across Tennessee and nationally. Serves as a public safety subject matter expert and speaker at industry events. He plays a key leadership role across the Public Safety team’s event strategy, training programs, and conference presence.