An emergency call showed up in RapidSOS. The 911 call taker made multiple attempts to contact the user without response, but RapidSOS provided the telecommunicator with vehicle information and was able to confirm the emergency was the result of an Uber driver calling 911 through the app. Our integrated camera system rapidly located the vehicle and we sent a medical unit. An elderly passenger was convulsing inside the vehicle, and the unit was able to provide support to the patient.
Blog
Mobile app provides a lifeline to safety
Mobile app provides a lifeline to safety
By RapidSOS
February 20, 2024
Blog Summary
The article discusses a 911 emergency call that was processed through RapidSOS, which provided crucial vehicle information to the call taker. An Uber driver had contacted emergency services via the app, leading to the rapid location of the vehicle and dispatch of a medical unit to assist an elderly passenger in distress.