An emergency call showed up in RapidSOS. The 911 call taker made multiple attempts to contact the user without response, but RapidSOS provided the telecommunicator with vehicle information and was able to confirm the emergency was the result of an Uber driver calling 911 through the app. Our integrated camera system rapidly located the vehicle and we sent a medical unit. An elderly passenger was convulsing inside the vehicle, and the unit was able to provide support to the patient.
Blog
Mobile app provides a lifeline to safety
Mobile app provides a lifeline to safety
By RapidSOS
February 20, 2024
Blog Summary
The article discusses an emergency situation in which a 911 call was received through RapidSOS, revealing that an Uber driver needed help. The telecommunicator, unable to reach the caller, used vehicle information provided by RapidSOS to locate the vehicle quickly. A medical unit was dispatched and assisted an elderly passenger who was convulsing inside the car.