RapidSOS and Arlo Case study
Case Studies
Redefining Personal and Home Security

Redefining Home Security and Personal Safety

How Arlo and RapidSOS provide peace of mind at home or on the go

Industries:
Personal Safety
Features:
Enterprise Emergency Escalation
Solutions:
Home & Personal Safety
  • Share
  • Summary

    About Arlo Technologies

    Arlo Technologies is a leading smart home security brand dedicated to delivering innovative, user-friendly solutions that provide peace of mind for individuals and families. Known for sleek designs and cutting-edge technology, Arlo empowers customers with unique tools to protect their homes and loved ones.

    Arlo Safe enables instant access to monitoring experts for emergencies, providing critical features like emergency verification and direct alerts to first responders—ensuring a faster, more effective response when it matters most.

    With Arlo Secure, AI-enabled sensors and cameras deliver advanced detection capabilities, including motion alerts, CO and water leak notifications, and professional monitoring for verified emergency dispatch—enhancing safety and response for any situation.

    These solutions provide proactive, data-driven protection for both personal safety and home security.

    Partnering with RapidSOS

    Arlo and RapidSOS have partnered to deliver smarter, more accurate emergency response with video verification and AI-assisted connectivity to public safety. RapidSOS Safety Agents receive critical details from Arlo users and enable real-time visual confirmation of incidents—reducing false alarms and accelerating emergency response when every second matters.

    Arlo Safe:

    Provides a personal safety solution with 24/7 monitoring, emergency verification, and direct alerts to first responders for faster, more effective emergency response.

    Arlo Secure:

    Enhances property protection with AI-powered sensors and cameras. Professional monitoring agents verify alarms triggered by motion, CO, or water leaks and dispatch emergency services as needed.

    RapidSOS seamlessly integrates with Arlo’s services, delivering critical emergency data—including real-time location, event type, and emergency contacts—to both safety agents and 911 telecommunicators. Live video footage is transmitted exclusively to safety agents, providing the visual context needed to assess the situation and coordinate an effective response.

    How the solution works

    Diagram depicting how RapidSOS partners with products like Arlo to ensure home safety

    Key features

    RapidSOS integration

    Seamless connection to 21,000+ public safety agencies across the U.S.Seamless connection to 21,000+ public safety agencies across the U.S.

    24/7 monitoring

    Around-the-clock professional monitoring for home and personal safety.Around-the-clock professional monitoring for home and personal safety.

    Video verification

    24/7 Safety Agents access live footage to reduce false alarms.

    We are extremely excited to partner with RapidSOS to provide advanced emergency response capabilities, such as video verification, providing first responders with the information they need to act fast and save lives.

    Matthew McRae, profile picture
    Matthew McRae
    CEO of Arlo Technologies

    Impact on Consumers

    This collaboration enhances safety by equipping first responders with accurate, verified information, enabling them to act quickly and effectively. Hear directly from first responders in the video below as they discuss how real-time data from Arlo is improving emergency response.

    Arlo subscribers also gain peace of mind, knowing that help is just a tap away, providing a heightened sense of security in any situation. The partnership between Arlo and RapidSOS has transformed personal safety by enabling faster response times through real-time data sharing with 24/7 Safety Agents and first responders. By establishing a direct, digital connection to emergency services, Arlo minimizes critical delays during emergencies that could impact customers.