RapidSOS will be integrated with Apple Emergency SOS Live Video

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RapidSOS is thrilled to share that RapidSOS UNITE will be integrated with Apple Emergency SOS Live Video, coming to iOS 18 this fall!

Emergency SOS Live Video will allow the sharing of streaming video and recorded media during emergency calls. During a call, participating emergency dispatchers will send you a request to share live video or photos over a secure connection, making it easier and faster to get the help you need.

ECC telecommunicators will be able to access Emergency SOS Live Video from within RapidSOS UNITE. This service will be at no cost to ECCs and available to the 5700+ ECCs who use RapidSOS UNITE core modules, which cover over 99 percent of the US population.

RapidSOS UNITE, which was introduced at our Innovation Day in May, is an evolution of RapidSOS’ existing Portal and Premium solutions into a single product with a suite of new advanced features.

RapidSOS UNITE centralizes calls, texts, video, and data from sensors for faster and more efficient emergency response. With the updated capabilities in UNITE’s core modules, ECCs can leverage:

  • Rich communication tools to reach people in need, including multimedia and texting – without additional tabs
  • Redundant connection to caller phones, even if calling fails
  • Digital Alerts to instantly notify ECCs of school safety incidents, commercial fire alarms, and more
  • Critical data from a network of over 540 million connected devices provides a cohesive picture of an incident

With its flexible system of premium modules, RapidSOS UNITE allows ECCs to upgrade their solution based on their unique needs, including:

  • Enhanced mapping using locally authoritative GIS data
  • Automated translation and transcription
  • Seamless integration into field responder apps, including IamResponding
  • Single sign-on (SSO) and just-in-time provisioning
  • Intelligent analytics, forecasting, and reporting for calls, text, and digital alerts

RapidSOS remains a champion for 911 and connecting communities to public safety. By using RapidSOS UNITE to initiate Emergency SOS Live Video in iOS 18, we are helping make it easier and faster for iPhone users to get the help they need.