In response to today’s growing safety challenges, many companies are becoming RapidSOS Ready to give their customers and communities peace of mind in emergencies. Whether they sell home security systems, monitoring devices for caregivers, or connected vehicle platforms, these companies know how important it is to partner with public safety to protect their customers.
But becoming RapidSOS Ready isn’t just good for your customers – it’s good for your business too. In this blog, we’ll cover the four reasons why your business should become RapidSOS Ready.
What does it mean to be RapidSOS Ready?
Companies become RapidSOS Ready when they integrate their data with 911 through the RapidSOS emergency response data platform. That means they’re sharing life-saving data from their devices, apps, or sensors with first responders on behalf of their customers in emergencies.
Whenever a customer, caregiver, or monitoring center calls 911 through their RapidSOS Ready device or system,911 telecommunicators can instantaneously access life-saving data about the emergency before dispatching first responders to the scene.
What are the benefits of becoming RapidSOS Ready?
The nation’s 911 system was built in the 1960s for landline phones, meaning 911 telecommunicators are forced to rely on the limited information a phone call can provide to respond to emergencies. A caller has to verbally relay their location and the nature of their emergency, all while enduring whatever emergency is occurring to them. The result is often delays in response, as well as under-informed first responders.
In emergencies, every second counts: data from RapidSOS Ready businesses helps first responders send the right care to the right place at the right time, and can be the difference between life and death. Becoming RapidSOS Ready offers your business four key advantages over other emergency safety solutions.
1) Connects your life-saving data directly to 911
The RapidSOS Platform connects your data directly to 911 during emergencies through the RapidSOS Portal, a secure web application for Emergency Communication Centers (ECCs) that provides situational awareness and emergency management for 911 calls with location and additional data, or through RapidSOS Integrations with other public safety software providers.
Over 4,800 ECCs use the RapidSOS Portal, covering over 90 percent of the US population. To ensure it effectively complements their workflows in a way that’s useful during emergencies, the RapidSOS Platform was built over 8 years in collaboration with over 5,000 first responders. This consultative approach ensures that best practices are employed when sharing various types of information of differing complexity with 911.
2) Empowers faster and more effective emergency response
The RapidSOS Platform immediately shares data from RapidSOS Ready devices, sensors, or platforms with the appropriate ECC the moment an emergency call is received. 911 telecommunicators can access this information as they answer the call, giving them the data and tools they need to effectively triage and dispatch resources.
Additionally, instantaneous access to data helps 911 telecommunicators verify emergencies before dispatching resources. For example, during home security invasions, sending data to 911 helps to significantly reduce the cost and incidence of false alarms.
3) Gives your customers peace of mind
Becoming RapidSOS Ready lets your customers know you’re committed to their safety, and will be there for them when they need it most. Whether your company sells security systems, personal safety devices, telematics platforms, or even healthcare devices, connecting to 911 through the RapidSOS Platform offers your customers a lifeline in emergencies.
By sharing data from their devices on their behalf in a time of need, your company can speed up response times and reduce mortality rate. According to the FCC, over 10,000 lives could be saved every year if 911 could locate callers faster. With RapidSOS, your customers will feel safer using your products and services, knowing your company is devoted to making their safety your priority.
4) Customized to meet your company’s unique needs
RapidSOS takes a consultative approach to your company’s integrations. Our experienced integrations team has worked with some of the world’s most innovative companies to seamlessly connect their nuanced and complex data into public safety workflows. Additionally, our public safety team spends thousands of hours training, educating, and learning from first responders each year, discovering the ins and outs of their needs and working styles.
RapidSOS’s deep experience in the public safety industry, as well as our relationships with companies across healthcare, security, and automotive industries, enables us to effectively customize and tailor the integration to your company’s unique safety needs.
Find out how you can protect your people in emergencies
Becoming RapidSOS Ready is an excellent way to take advantage of the digitization of safety, security, and healthcare. Not only will it allow your business to send data directly to 911, but it will give your customer peace of mind, empower faster and more effective emergency response, and meet the nuance workflows of both your company and public safety’s.As concerns for safety in all aspects grow, having the ability to protect your customers in emergencies will be a key differentiator for your business.
To learn more about how you can work with public safety, download our ebook, The Ultimate Guide to Integrating Your Business with 911.